Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,299 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“V fast shipment and careful packaging. Emailed updates on tracking & delivery supplied daily. AA++ customer service”

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“Love the Mason Pearson detangling brush. I use it after washing and conditioning my thick color treated hair. Works beautig=fully. Gave it to my sister as a gift and she too loves it.”

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“Fine.”

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“No problem ordering Mason Pearson products, better prices that Amazon.”

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“I ordered a MP brush to give as a gift. The recipient seemed very happy. Brush was delivered within just a few days of ordering. Great shopping experience!”

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“Excellent and fast service!”

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“The brush arrived when expected and was what I expected. No surprises! :)”

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“Good product, good service, but the price too much for many, notwithstanding it’s merits, surely it possible to spread the use of these brushes more cheaply, feel I was overcharged, as a senior citizen I would have appreciated some flexibility in the pricing, bought similar brush many years ago for somewhat less, bought it in U.K., notwithstanding the costs of of marketing, it is light for shipping, and no doubt in great demand, ample scope for fair profit. Hope I give you food for thought, you would sell even more if more affordable and spread the joy of ownership.”

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“Always wanted one. So glad I did it. Thank you Howard for all your help.”

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“on time, straightforward.”

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“Very quick delivery as promised, with lots of communication. The brush is excellent!”

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“Fast, efficient and best price I found.”

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“I still haven't got my brush!!”

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We shipped this customer's order on 8/24 and the USPS reports delivery on 8/27. Apparently the shipment was stolen or misdelivered. We have contacted the customer to arrange reshipment with signature confirmation to avoid a repeat of the delivery issue.

“Love my brush. The company communicated with me”

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“The Mason Pearson military brush arrived quickly. It was well packaged and arrived in excellent condition and the price was reasonable.”

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“Website was easy to navigate, delivery was prompt and free, item was as ordered.”

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“Excellent on all accounts. Great brush, quick shipping, great service. A little pricey, but so far seems to be worth it!”

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“This is my second time ordering a Mason Pierson nylon and bristles hair brush. It came quickly and you were the cheapest I could find on line. Thank you for that. I will always buy my brushes from you. Dianne DeMeo”

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“I have been wanting to splurge on a Mason Pearson brush for years. I finally splurged and bought one for my 50th bday coming soon. I LOVE IT!!!!! It is everything the reviews said. I will be buying a bigger size and then I will give my boyfriend my small one!!!! Superb customer service and fast delivery.”

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“prompt, hassle-free and good communications”

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Tressence.com is rated 4.9 based on 1,299 reviews