Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,300 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,300 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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“Had found Tressence via web reviews and decided to take a chance. They handled my order quickly and the brush arrived in perfect condition and well packaged. Extremely pleasantly surprised and would absolutely recommend.”

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“Customer service returned my call right away and was extremely helpful. The shipment was quick and the product was exactly what I wanted. Thank you!”

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“Great experience”

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“Great product and customer experience”

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“At first I was skeptical because I'd never heard of Tressence, but was I impressed! There was a great selection with prices to natch! And shipping was extremely fast!”

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“Very prompt service.”

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“Great service and quick shipping.”

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“Good price. Easy to order. Very pleased with my first experience.”

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“Quick delivery during COVID-19 time.”

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“Great service and very fast delivery and response. Definitely would use site again.”

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“Mason Pearson are great combs, they glide through your hair. They are worth every penny. Get discounted prices from Tressence on these hand made combs from Switzerland.”

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“Amazing, fast service. I’ve dreamed of owning a MP since I began my career years ago, and it exceeded my expectations. Besides the brush, the customer service was excellent - it was shipped out to me within a day of placing the order, and I received it within two days following. Thank you, I will definitely be ordering again in the future, as well as recommending this company to both colleagues and clients!”

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“I found and received exactly what I had searched for very quickly.”

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“Top quality brush. Gives a good scalp massage as well as hair treatment.”

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“Great customer service”

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“In stock and shipped fast”

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“appreciate very much the positive respond to the issue of brush I ordered . Thank you so much.”

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“I have fine hair, medium thickness, and so I decided to buy the Small Extra brush containing only boar bristles. This purchase was a big leap, especially because I've tried boar bristle brushes from the drugstore in the past and did not like them. I'm sensitive to smells and always felt they imparted a wet pig smell to my hair, no matter how stringently I avoided getting them wet, but that has not been an issue with this brush (the only smell I get from it is the rubber pad, which is not bothersome and does not transfer to my hair). The brush arrived very quickly, in a sturdy cardboard box. I've only been using the brush for about a week now, and already feel there is improvement to the condition of my hair. For years I've been frustrated by how oily my second-day hair is at the scalp, and was impressed to see from the first brushing that the brush was, indeed, drawing the oil downward as I brushed. I've noticed it can make my hair look VERY greasy at first, but after an hour or so it seems the oil gets absorbed and it is no longer noticeable. I completely agree with so many other reviews that say this brush gives a lovely scalp massage. My almost-three-year-old seems to agree as well; I tried it on her and now every time I comb her hair to detangle, she says "We can use Mommy's brush after!" She usually hates getting her hair combed and it's nice to get this unexpected side benefit of a toddler who's suddenly tolerant to getting her hair detangled!”

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“I had to make an exchange. Both the original and the replacement products were promptly shipped and the person with whom I spoke (who may have been the company owner) could not have been more pleasant!”

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Tressence.com is rated 4.9 based on 1,300 reviews