Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,299 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the tangle free brush for my very long fine hair. When I am done in the shower it glides through my hair and there is little hair that is pulled out and in the brush. I love it for that reason!”

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“Great products, fast shipping!”

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“Product as described. Great price. Thank you!”

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“Mason Pearson hairbrushes are a gold standard in the world of hair care, and Tressence sells them. Additionally, Tressence provides incredible customer service. I'd been having a problem with a return, and the proprietor called me on Sunday to help me out. Great customer service.”

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“Very nice company to do business with.. Howard was very helpful in assisting me in figuring out which would be the best brush for my type of hair . I later went back to the website & ordered the smaller version of my brush for travel & to carry in my handbag.. Both orders arrived in a timely manner & well packed .. I am a very happy customer.”

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“Amazing service, comb shipped quickly and arrived as expected, thank you!!”

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“Great brush and great service”

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“Great service, very prompt and an informative website. I’m really enjoying the quality of the Mason Pearson brush and also it’s purpose. I now understand the hype. It lives up to the hype and perhaps even surpasses the hype!”

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“Easy to navigate website and quick delivery.”

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“quickest price was right”

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“The merchandise is impeccable, as is the customer service.”

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“Very slow delivery, but the seller was willing work with me . Not sure the brush is worth the money yet, so can’t comment on that.”

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Placed on a Saturday evening, the order was promptly shipped on Monday. First Class Mail delivery regrettably took one business day longer than the indicated delivery window.

“Beautiful brush, my hair looks and feels amazing! Excellent service, thank you!!”

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“I found the product I wanted. It was on sale snd in stock.”

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“Five Stars!!!!”

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“Order was shipped quickly. Love the brush! Have received lots of compliments on my hair since using it.”