Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,299 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

Write Your review

Tell us how Tressence.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am beyond thrilled with the product that I got from Tressence.com and the customer service that I received was amazing! I would recommend them to anyone looking to buy a Mason Pearson brush, it is best to get it from Tressence where they really are masters and know what they are doing! You are guaranteed quality when you order from Tressence.com!”

Helpful Report

“Tressence was really easy to work with. The package arrived very quickly in perfect condition - It's the real MacCoy- as in the real Mason Pearson Brush. I have used them for about 30 years. After a good twenty years of use, my Mason Pearson finally wore out. It is so nice to have a new Mason Pearson brush again! If you are wondering - hmm - are they worth it? Absolutely! They work better than any other brush and your hair looks and scalp feels great! Cost-benefit analysis - Mason Pearson is cheaper to use than replacing cheap brushes which damage hair and end up in landfills.”

Helpful Report

“thank you!! super fast shipping!!”

Helpful Report

“outstanding! Thank you!!”

Helpful Report

“Good pricing, good customer service, quick delivery ahead of schedule. Excellent shopping experience.”

Helpful Report

“Very good, prompt service and answer to questions. Very happy with my experience!”

Helpful Report

“I bought a Mason Pearson brush. The price was the best I had found anywhere ! Also, I live on the east coast and the brush came from the west coast, in record time. Nothing but good things to say about Tressence !”

Helpful Report

“Excellent customer service! I love my brush.”

Helpful Report

“Excellent. Easy to use website with great product information. Items shipped promptly. Delivery was even faster than expected. Love my new brush and comb. Highly recommend!”

Helpful Report

“Shipping was very fast. I was not expecting that due to covid 19. I ordered another Mason Pearson brush 1 week after I had received the one I purchased for myself; because I love the brush and since the service and shipping was so fast, this one is in time for my daughters birthday. She also has very long, fine and oily hair. This brush has really helped my hair. My hair feels great, is not so oily at the scalp, has way less static and way more body. Thank you for the fast service of this very pleasing product.”

Helpful Report

“Howard was extremely nice and helpful”

Helpful Report

“Products arrived swiftly in perfect condition and were exactly as described :)”

Helpful Report

“Good inventory and great customer service! Very pleased with this company and will be buying Mason Pearson products from them again.”

Helpful Report

“Fast delivery, amazing product!”

Helpful Report

“The best comb hands down! It is fabulous! Detangles so well and it my everyday comb too!”

Helpful Report

“Tressence is a wonderful company with fantastic products. My mother, who has long, white hair, lost her Mason Pearson brush, so I gave her mine, which meant I had to go without one until mine came in the mail. It wasn't too long before I got the brush, but wow, I missed it! As soon as I got my new brush, I used it, and my hair came back to life! Howard is very responsive and helpful, and sells a great product. The last Mason Pearson brush I had lasted me from age 20 to age 58! So I expect this new one to be my last, even if I live to a ripe old age!”

Helpful Report

“Excellent!!! Super fast shipping and the brush was amazing, everything perfect!!!!”

Helpful Report

“Simple, easy”

Helpful Report

“Good fast service”

Helpful Report

“I have both a Mason Pearson comb and brush for over 20 years. Love the new additions to my collection. Great service and delivery from Tressence!”

Helpful Report

Tressence.com is rated 4.9 based on 1,299 reviews