Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,299 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Speedy delivery and am very happy with my mason Pearson brushes. Satisfied returning customer! 👍👍”

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“Great choice on website and speedy delivery”

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“This is my third purchase from Tressence.com. The products and prices are very good and items are received quickly.”

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“excellent kids brush!”

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“Easy purchase and very fast delivery”

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“Excellent service. Replaced hair brush that I had used for almost 20 years! Ordering new brush from Tressence was easy.”

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“Love these brushes. Repeat happy customer. Thank you!”

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“excellent service and product”

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“The customer service was exceptional! My box came destroyed in the mail and the boxes for the brushes were also damaged. I needed them for a gift so new ones were immediately sent and I received them in time for the event. I would definitely buy here again!”

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“I can't really give a fair review as this is to be a Christmas gift. I can say that it arrived as promised, and orders I have been in the past have been very good. I'm taking a chance and rating it "very good," no reason why it shouldn't measure up to that!”

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“Brush is the real deal, and arrived very quickly.”

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“I've had my brush for over 20 years and Still Love it. . Got one for my daughters birthday (at her request), and she's thrilled. You can't go wrong with this brush.”

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“The customer service, communication, and shipping time were outstanding!!”

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“This is the second brush I ordered from Tressence. Each order was delivered fast and efficiently. The product is authentic, which is important because of all the fakes on the market. I highly recommend. I hope my daughter doesn't loose this brush like she did the last one.”

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“You came through on all fronts - Excellent product information; Great pricing; Fast delivery. What more could one ask for?”

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“I couldn't be happier with the information included on your website, placing my phone order and timely delivery. I'm delighted to have found you on the internetweb of my order.receiving my hairbrushdelivery”

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“I placed an order on 25th November and it was received in good condition on 7th December 2018. Good service as always. Thanks.”

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Thanks for the kudos Allan. For the benefit of other customers, I note that this was a shipment to Canada, which accounts for the 11 days in transit. Shipments to US addresses are almost always delivered within 4 business days.