Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,299 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recommend it”

Helpful Report

“I misordered from Tressence but was able to correct my error, return and replace the product without any hesitation. Great service.”

Helpful Report

“When I was looking for a certain type of Mason Pearson brush, the only place I could locate it was at Tressence. Their description of wanting to open this business to provide this line of brushes for customers was heartwarming. The web purchase was straightforward and the brush arrived promptly in excellent condition. This is my first experience with a hairbrush made of boar bristles. I have only had the brush a short time, but it has transformed my hair by greatly reducing the frizz, lubricating the entire length of the hair strands, making it softer and even enriching the color due to the lubrication of the strands. The extremely dry scalp I have had for many years is a thing of the past. Thank you Tressence for giving me access to this amazing brush.”

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“Second Mason P I've purchased from Tressence. Perfect!”

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“Arrived in record time!”

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“First time using this site but definitely will make my short list for future purchases. Was looking for a wide toothed comb to help detangle my daughter’s hair. Heard good reviews about Mason Pearson brushes and combs and after a few searches found a site called Tressence.com and took a chance. So glad i did! Package arrived sooner than expected and in good shape.”

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“Excellent quality and fast service! Mason Pearson products are unmatched by any other hair products-the beat in the world!”

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“Excellent delivery time!”

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“fantastic service! love you guys!”

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“Great service and speedy delivery.”

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“Great service from this family oriented business. Ethical and attentive to any client questions. I will use again without hesitation.”

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“great brush”

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“The main reason that I purchased my brush from Tressence is the caliber of personal help from Howard, the owner, that other reviewers have noted. I was not disappointed. Howard really listened to my situation and made an excellent recommendation. I frankly think I would have bought another type (and likely the wrong brush for my type of hair) had I not spoken to him. Buying a Mason Pearson brush is such a significant purchase that makes getting the right advice critical. I wouldn't hesitate to recommend Tressence to any potential buyers.”

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“I appreciated the personal contact from the owner. Shipping was fast. This is a well run shop from my experience.”

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“Very easy purchase & fast shipping!!”

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“The website was super helpful to me in choosing a brush. I’m so happy there was a choice to save a little by buying a brush in a damaged box - the brush was immaculate! Great site, great service! I would gladly buy from them again.”

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“Tressence provided wonderful service. Their website was easy to navigate, and I received it so quickly. I would certainly shop with Tressence again. It was great that they had exactly what I was looking for. The brush I purchased does a wonderful job and that means a lot.”