Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,300 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,300 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from this family oriented business. Ethical and attentive to any client questions. I will use again without hesitation.”

Helpful Report

“great brush”

Helpful Report

“The main reason that I purchased my brush from Tressence is the caliber of personal help from Howard, the owner, that other reviewers have noted. I was not disappointed. Howard really listened to my situation and made an excellent recommendation. I frankly think I would have bought another type (and likely the wrong brush for my type of hair) had I not spoken to him. Buying a Mason Pearson brush is such a significant purchase that makes getting the right advice critical. I wouldn't hesitate to recommend Tressence to any potential buyers.”

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“I appreciated the personal contact from the owner. Shipping was fast. This is a well run shop from my experience.”

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“Very easy purchase & fast shipping!!”

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“The website was super helpful to me in choosing a brush. I’m so happy there was a choice to save a little by buying a brush in a damaged box - the brush was immaculate! Great site, great service! I would gladly buy from them again.”

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“Tressence provided wonderful service. Their website was easy to navigate, and I received it so quickly. I would certainly shop with Tressence again. It was great that they had exactly what I was looking for. The brush I purchased does a wonderful job and that means a lot.”

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“Incredible customer service!!!!”

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“The brush and combs arrived with no issues.”

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“Easy to use”

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“Beautiful product, really speedy shipping – love my new brush and comb.”

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“Timely, as expected. Thank you!”

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“Great brush! I notice a huge difference in my hair. Great experience with Tressence.”

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“I received the item in a timely manner.”

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“Fast delivery. Arrived in perfect condition. This is my second Mason Pearson hairbrush. My first one is at least 40 years old and still going strong.”

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“I really appreciate the quality of my hair brush. Thank you all for everything”

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“Perfect service Fast delivery”

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“Fantastic brush for scalp health as well as styling. I replaced my 20-year-old Junior with Military Popular, couldn't be happier, great price and fast shipping.”

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“Super fast shipping and real high quality items. I’m glad I got my Mason Pearson brush from them.”

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“Brush is very nice. Brush doesn't pull hair. Not sure yet if the brush is worth the nearly 200 dollar price tag though”

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Tressence.com is rated 4.9 based on 1,300 reviews