Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,299 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I have ordered hair burshes and combs from Tressence. They give terrific service and I had great emails telling me when my items would arrive. I adore Mason Pearson brushes and ordered two to give as gifts. Tressence has fabulous prices that are VERY much better than my local shops.”

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“Agents were easy to deal with and corrected my order on the one rare occasion that things were incorrect. Typically it’s easy to order and delivery is prompt.”

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“Everything delivered as ordered and promptly”

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“Excellent. The brushes are perfect and we got them very quickly. Thank you!!”

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“I am a repeat customer of Tressence.com and will continue to support this business. Always satisfied! Thanks Tressence com!”

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“I love the Mason Pearson brushes. They last forever. My brush came very quickly in the mail.”

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“I love the handy bristle brush. Product brand new as described. Customer service excellent.”

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“I have been a shopper with Tressence for 5 years or so..The customer service is stellar! Tressence, you have a loyal life long shopper!”

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“Excellent service. High quality product.”

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“Great selection of Mason Pearson brushes with the lowest prices I've seen online. Quick shipping too. I'll order again!”

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“pRODUCT WAS JUST AS EXPECTED. EXCEPTIONALLY GOOD CUSTOMER SERVICE FOLLOW THROUGH. (sorry about caps)”

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“Great first experience with Tressence. Good price, good communication and shipping. Love my hairbrush! Thank you, Diane”

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“Great website, fast service. p”

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“Beautiful brush and much faster than expected service. Thank you!”

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“The obvious is the great service: I ordered a brush from a large online retailer and it came in an envelope. The box was the only cover to protect it from the perils of shipping. These expensive brushes and put in an envelope. I think it was a miracle it did not come totally destroyed. You don't have to worry here, it will be packaged well and in good condition. The owner will respond within 24 hours should you have any concerns: you can hardly find that anymore . Conscientious owner , great buying experience.”

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“Very reasonable prices with quick delivery!”

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“As with all Mason Pearson products, this comb is terrific, and dealing with Tressence is easy and smooth. Thank you.”