Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,299 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the Mason Pearson Popular mixed bristles, BN1 & the Mason Pearson Handy Nylon Detangler, N3 both in pink & I love them both! Howard in Customer Service is great!”

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“Quick and accurate. Excellent.”

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“Love my Mason Pearson Brush. Delivery took a while.”

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“All My family love this brush , The last one I bought is now 30 (thirty ) Years old no bristles lost inner cushion perfect it massages my scalp, places my hair in alignment without tearing”

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“I’m very happy with the Mason Pearson brush and comb I purchased through Tressence. Mason Pearson quality justifies the price. Tressence offers the best price I found online, and their service is exceptional. If you have a question or problem, It will be resolved. I had a mix up in addresses with a gift I purchased for my sister along with an order for myself. I was amazed to get a personal call from Howard sorting it out.”

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“World renown hair brushes, easy to navigate web site, very quick shipping A+++ all around!”

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“Fantastic site! Super fast shipping and quality. A+”

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“My hairstylist used this on me during my last visit. My hair is growing back in due to chemo. The brush is perfect for my new hair and the size is just right.”

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“Great products, great customer service, and Howard is a delight to work with!”

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“A great site that is easy to use. I will definitely shop here again. SOON!”

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“I ordered the wrong brush. I was given great service and the problem resolved easily. The return was made as simple as possible and new items received quickly.”

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“So easy and quick! Well packaged item.”

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“my favorite brush always!”

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“Resolved the issue. Very happy with the experience. Thank you. Will come back! Joann”

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I regret missing the return request that reached Tressence's mailbox. The return has now been authorized and a postpaid return label furnished.

“Howard was very helpful in picking the right brush for my hair. We spoke on the phone and I had my brush in just a few days! Excellent service and product.”

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“My hairbrush was shipped right after I ordered it and arrived across the country 2 days later. Excellent service :)”

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“Always prompt and wonderful.”

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“Great service! I love my new brush, after hearing such wonderful things about them I just had to try one for myself. It did not disappoint. I will be ordering the one for wet hair next.”

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“I was able to replace my lost hairbrush with ease. The only thing painful in the transaction was the hairbrush (Mason Pearson) has increased their price quite a bit. However having long hair all my long adult life I would not use any other product.”

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“Great product and fast delivery!”

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Tressence.com is rated 4.9 based on 1,299 reviews