Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,299 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Need to use it longer.”

Helpful Report

“Great service. Very prompt. Friendly and easy. All retailers should be like this.”

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“My experience with Tressence has been excellent. Customer service was easy and super efficient. The Mason Pearson brush and comb are superb! The sensitive model brush is just what I need for thinning hair. Thank you Tressence!”

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“I am 59-years-old and my hair was thinning. I have always had thick, long beautiful hair so when the thinning started to happen about 4-years-ago. I cut my hair thinking that would help and started using vitamins Biotin to help curve this process. I know that as we get older this happens, but since buying and using both the detangling comb and the boar hair brush, I have seen a noticeable difference in my hair it is growing and vibrant once again. Thank you. Rhonda”

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“My merchandise was delivered promptly and am very pleased with the ease of ordering,”

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“Very impressed. Should have purchased years ago.”

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“The only brush I’ll use”

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“Was skeptical of the Mason hairbrush due to exceptional price but thrilled it’s genuine. Fast shipping and great service”

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“Shipping was very quick and items arrived in perfect order !”

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“Don’t even think about it. Just buy your brush from Howard!”

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“I was so happy to find a pouch for my Mason Pearson brush! I've been taping the original box together for ... well, let's just say years! Thank you -”

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“I love my new brush!!! I've had several of the Pocket Mason Pearson brushes and was looking to upsize but wasn't sure which brush would be right for my hair. I contacted Tressence and spoke with Howard the business owner. He was extremely helpful in guiding me on which model to purchase. I am now the happy owner of the Junior model and am loving the larger size for home use. I'll keep my pocket brush in the car or purse for when I'm on the road, but the Junior is a nice addition for home use. Howard was not only helpful in guiding me on a good size for my hair type...but also a very kind and interesting person. Thank you Howard...please keep supplying us with these awesome hair brushes...you'll have my business for life!!!”

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“Easy ordering, great prices, quick delivery. Can’t ask for more than that!”

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“Thrilled with my brushes. When delivery took much longer than Priority Mail should, Howard graciously refunded the postage.”

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“Good service. Thought brush would be larger but it’s ok.”

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“quick service!”

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“Thank you so much! Great service and best prices!”

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“I love this brush. I just replaced my 20 year old one. The quality of thee brushes is amazing.”