Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,300 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,300 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

Write Your review

Tell us how Tressence.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've had my brush for over 20 years and Still Love it. . Got one for my daughters birthday (at her request), and she's thrilled. You can't go wrong with this brush.”

Helpful Report

“I placed an order on 25th November and it was received in good condition on 7th December 2018. Good service as always. Thanks.”

Helpful Report

Thanks for the kudos Allan. For the benefit of other customers, I note that this was a shipment to Canada, which accounts for the 11 days in transit. Shipments to US addresses are almost always delivered within 4 business days.

“Good product, good service, but the price too much for many, notwithstanding it’s merits, surely it possible to spread the use of these brushes more cheaply, feel I was overcharged, as a senior citizen I would have appreciated some flexibility in the pricing, bought similar brush many years ago for somewhat less, bought it in U.K., notwithstanding the costs of of marketing, it is light for shipping, and no doubt in great demand, ample scope for fair profit. Hope I give you food for thought, you would sell even more if more affordable and spread the joy of ownership.”

Helpful Report

“Your customer service is the best. Quick & easy ordering & fast service. Thanks!”

Helpful Report

“Love my new brush mason person brand quickly delivered no problems”

Helpful Report

“Had the product I was looking for.”

Helpful Report

“It came in time!”

Helpful Report

“Delivery was very good and the price was right. Since this was a gift, I really don't know how the person likes it. I've had mine for 38 years now!”

Helpful Report

Tressence.com is rated 4.9 based on 1,300 reviews