Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,299 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service is excellent and shipping fast. Great prices. I definitely recommend it. I will buy again in future.”

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“on time, no delivery fee and perfect product with a very good price!”

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“Second order (lost my hairbrush when traveling.) The price was discounted, the delivery was speedy, and the product arrived in great shape and was exactly as advertised.”

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“Great product, good price fast service”

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“When there was a glitch in tracking my package, they got back to me with info, and the package (which was a birthday present) was delivered on time. The glitch was in their end but they also corrected it.”

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“My last Mason Pearson brush needed to be replaced, it was about 18-20 years old. I was delighted to find Tressence loves them as much as I do. There is no brush I've ever found that compares. This time I ordered a comb, as I'd been looking for one that didn't have a rough seam down the middle of each tooth. I love the comb as much as the brush, it has a lovely feel, in my hand, as well as on my head!”

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“Item as described and received rapidly and with no hassles.”

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“I absolutely love my new brush! Only used it for a few days, and have already seen such an improvement in my hair. No longer dry, and is shiny and healthier looking. Thank you Tressence.com for my wonderful Mason Pearson hairbrush! Denise”

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“It came in time!”

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“Good customer service...ordered several brushes, one brush arrived that was not what i thought i was ordering, it was returned without any issue. Would order again from Tressence. Very happy with their products and service.”

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“Seamless service. Amazing product.”

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“Everything went smoothly. Thanks”

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“Fast service and delivery. Great product. Have purchased from them several times.”

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“I love my brush AND comb😊 They are both such good quality, well worth the money!”

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“Fast shipping nice brush”

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“Product was exactly as described, delivered on time and in perfect condition.”

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“I am able to carry on the tradition of using Mason Pearson hairbrushes for me and my family. My mother, a WWII bride, introduced us to the fine hairbrushes.”