Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,299 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a bit anxious that this random website had the obscure Mason Pearson brush I wanted for my daughter, but they were quick, efficient, and the product was perfect.”

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“I ordered a Mason Pearson brush and comb. The quality of the products were superb, shipment was prompt, and Howard quickly responded to a question. I am very pleased with my Tressence experience!”

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“Everything was perfect. Received earlier than expected- which is always a good thing.”

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“Excellent customer service. Very quick delivery.”

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“Best prices and very quick shipping.”

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“This brush was recommended by the breeder to use on our Cavalier King Charles Spaniel, lol. It works beautifully!”

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“My daughters and I love the BN2 brush. We all have curly hair and it helps to keep her scalp healthy. We love the brushes so much that we are now buying them for friends. The customer service here is also wonderful!!”

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“great service, amazing MP products and quick shipment! thank you!!”

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“Arrived quickly, great packaging. Hope to enjoy the brush.”

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“Second order from Tressence and once again, a wonderful experience. Items arrived quickly and without any issues.”

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“I love my new brush!”

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“I am in love with my new Mason Pearson brushes and combs!! Brushing and combing my long hair has now become a special time for my self care and daily regimen and a bit meditative I might say!! Also I loved the fact I got a live person on the phone when calling. Howard was a pleasure to talk to in determining if I got the sensitive or regular boar bristle, but I think I might have talked his ear off! Fast shipping, friendly service, definitely recommend.”

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“right price, quick delivery, perfect!”

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“I discovered when placing my order that Tressence is located just a couple blocks from me. Howard noticed too, and hand-delivered the brush to my door within 2 hours. Excellent (above-and-beyond) customer service!! Thank you!”

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“Tressence.com is THE place to get your Mason Pearson products. I just love my Mason Pearson Popular Hair Brush in Ivory.”

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“Beautiful product, with a website that is user friendly. Love my new hairbrush! 👏🏻👏🏻 Thank YOU! Wendy”

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“Through no fault of Tressence, I had a shipping issue. Howard was helpful, accommodating, and responsive. The quality of the products received was excellent. Thank you!”

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“Took a long time to arrive. Did not specify it was American dollars so was surprised at much larger cost.”