Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,299 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Especially impressed by all the information on the website. Very easy to decide which brush to get. I also appreciated the discount that your company was able to offer. I would definitely recommend your company.”

Helpful Report

“So happy I found Tressence - their products & their customer service are exemplary. I treated myself to a new hairbrush & did not expect how wonderful it feels to use a really good quality hairbrush. I’m buying my son one for his birthday!”

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“No gift wrap options. Disappointing.”

Helpful Report

We're puzzled as to why this customer didn't just purchase from a merchant that offers the gift wrapping service she desired. We got her order shipped in a nice white mailer the same day it was placed and it reached her recipient four days later.

“Fast shipping. Thanks.”

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“I ordered a Mason Pearson brush which I’m very happy with. The order came before estimated delivery which is always a nice surprise.”

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“Excellent Personal service and quick shipping.”

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“I didn't know that hairbrushes could be so different. Love the brush and the quality and the detailed information on how to select the right brush for my hair. Recently bought another brush from a well known international high end company and was so disappointed that I almost didn't buy this one.”

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“Oh my gosh, I love my new MP Extra brush. My scalp and hair feel so good after running it through my medium-thick, and wavy chin length bob. This big brush is perfection.”

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“Correct product Reasonable price On time delivery”

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“Worth the money...best Hair brush for my semi-gray hair....would buy a 2nd brush for traveling.”

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“Easy to order, quick delivery, and fantastic product! I love supporting small businesses and am happy I found Tressence.com while looking for a Mason Pearson brush.”

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“So easy to order and the quickest of delivery”

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“Tressence kept me well informed regarding my purchase, when it would be delivered, etc.”