Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,294 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

Write Your review

Tell us how Tressence.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so impressed with the level of service, speed of delivery, and quality of product that I received! Other online purchases I make from same distance take at least twice the time to arrive. It is wonderful knowing there is a company out there that values their customers!”

Helpful Report

“This company came thru for me twice when Neimans and Bergdorf failed (out of stock waitlisted). Shipping was perfect and arrived speedily. Will def be back.”

Helpful Report

“Brushes thought my shortish thick hair with ease while lifting and separating the strands. It is easy on the scalp.”

Helpful Report

“Ease of ordering was great. Parcel arrived very promptly in Canada Birthday surprise for my daughter. Unfortunately the packaging gave the surprise away”

Helpful Report

“They have a very small internet presence but Tressence is great. I got a beautiful Mason Pearson brush at an amazing price. I would buy from them again.”

Helpful Report

“Very Fast Shipping!”

Helpful Report

“Originally, I got the wrong brush and I called up and immediately I was sent a new one that I ordered and I could send it when I got back. It was really a great experience because most of the time people go when you have to buy another one you have to go through all this rigmarole, and the whole process was amazing.”

Helpful Report

“Great customer service!”

Helpful Report

“Amazing service as always”

Helpful Report

“I thought this place was fake and I was going to get counterfeit products. It’s real and the brushes are real the founder emailed me as well to talk about my concerns before my purchase. Great place to find the rare color of pink brushes for this brand. I recommend this site to anyone interested in Mason Pearson products.”

Helpful Report

“Very good service and very responsive. I would to business with them again.”

Helpful Report

“they were great! It was delivered so quickly! i will shop with them again!”

Helpful Report

“Another excellent MP brush from Tressence....this makes my fourth, I think. Always very quickly shipped and very smooth transactions, thank you!!”

Helpful Report

“Product came as advertised. Shipping time was as indicated in email. Experience was great.”

Helpful Report

“Fast shipping and I’m in love with my mason Pearson brush. Game changer. My hair has never felt better”

Helpful Report

“Been buying these hairbrushes for the past 40-odd years, for the women in my life. Tressence has a good selection, a very good appreciation of which brush matches what hair and their packing of the item and dispatch are first-class! Unmatched in this day and age!”

Helpful Report

“Completing the online purchase was easy, the items arrived as projected, and are exactly as described. I would not hesitate to order from Tressence in the future.”

Helpful Report

“A very easy shopping experience. It is a hairbrush that I know I like, I ordered it, I received it quickly, and it has been put to use. Perfect.”