Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,300 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,300 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and fast shipping. 5+ stars.”

Helpful Report

“Quick and easy shopping. Package came very quick! Exactly as I ordered.”

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“It's the best brush I've ever had. The only one that can get through my long, thick & tangled hair.”

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“So easy. So fast. I couldn't believe what a good experience I had with this company!”

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“There was an billing error on my credit card. It was corrected. Thanks so much. I love my brush”

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“You have become my go-to for Mason & Pearson brushes. The price is always excellent and the service great. I got the "dented box" option to save a bit and it arrived looking absolutely fine. very happy.”

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“A pleasure doing business, as a repeat customer, with Tressence. I appreciate the attention given to the transaction, not too much, not too little.”

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“Always high quality things.”

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“Very pleased with the website, the availability of quality products, and the excellent order status communication. My order arrived very quickly and will make a great gift as intended.”

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“The brushes they sell are the VERY BEST! Tressence is the real deal for lovely hair....:-)”

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“Great products, great prices, great customer service. This is our favorite site for buying Mason Pearson products. I bought my first Mason Pearson brush here about 20 years ago.”

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“Everything was as easy as 1, 2, 3. One, open web site. Pick out hairbrush best suited for my hair as per your guide. Two, process order. 3. Receive hairbrush as requested two days later! Each step of the way was confirmed by email. Even to the fact that my package was outside my door. Fantastic!”

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“Great prices and quick shipping. Effortless!”

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“This is the 2nd time I've ordered from Tessence.com and both times the service and delivery were quick and smooth, and the products have been superior. This 2nd order was during the busy Black Friday season and also during the COVID period where deliveries have been compromised, however to my surprise delivery came within 3 days.”

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“I had a great experience shopping for my brush. It was a relief to finally find a good option in the U.S. for purchasing Mason Pearson brushes! My brush arrived quickly and in great condition. I've already recommended Tressence to others.”

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“I received my package in a timely fashion and was always kept updated 🤗”

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“Smooth courteous fast service.”

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“I do own a rather large (in diameter), round, pure boar bristle brush that I’ve owned for a long time. I do use it to blow dry my long (below shoulder length graying, layered), hair; and I love it. I’ve been searching for a quality pure bristle brush small enough to fit in my purse/backpack and fortunately came upon Tressence here in the States that sells them. So, I gave them a shot and purchased the Pocket B4. It is perfect for my needs and am very glad I decided on it…so is my hair!”

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“They were so helpful to me on the phone, and delivered just the brush and comb my grandson with the glorious hair wanted and need3d in three days. I received excellent advice and service”

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“Order shipped quickly, very happy.”

Helpful Report

Tressence.com is rated 4.9 based on 1,300 reviews