Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,299 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

Write Your review

Tell us how Tressence.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The brushes they sell are the VERY BEST! Tressence is the real deal for lovely hair....:-)”

Helpful Report

“Great products, great prices, great customer service. This is our favorite site for buying Mason Pearson products. I bought my first Mason Pearson brush here about 20 years ago.”

Helpful Report

“Everything was as easy as 1, 2, 3. One, open web site. Pick out hairbrush best suited for my hair as per your guide. Two, process order. 3. Receive hairbrush as requested two days later! Each step of the way was confirmed by email. Even to the fact that my package was outside my door. Fantastic!”

Helpful Report

“Great prices and quick shipping. Effortless!”

Helpful Report

“This is the 2nd time I've ordered from Tessence.com and both times the service and delivery were quick and smooth, and the products have been superior. This 2nd order was during the busy Black Friday season and also during the COVID period where deliveries have been compromised, however to my surprise delivery came within 3 days.”

Helpful Report

“I had a great experience shopping for my brush. It was a relief to finally find a good option in the U.S. for purchasing Mason Pearson brushes! My brush arrived quickly and in great condition. I've already recommended Tressence to others.”

Helpful Report

“I received my package in a timely fashion and was always kept updated 🤗”

Helpful Report

“Smooth courteous fast service.”

Helpful Report

“I do own a rather large (in diameter), round, pure boar bristle brush that I’ve owned for a long time. I do use it to blow dry my long (below shoulder length graying, layered), hair; and I love it. I’ve been searching for a quality pure bristle brush small enough to fit in my purse/backpack and fortunately came upon Tressence here in the States that sells them. So, I gave them a shot and purchased the Pocket B4. It is perfect for my needs and am very glad I decided on it…so is my hair!”

Helpful Report

“The brush, for the money I paid is just, meh. I got the sensitive pocket brush so that it would fit better in my handbag and be gentle on my sensitive scalp. It is a bit rough, but I’m hoping with use, it will soften. The handle so small that it off balances the brush and makes it awkward to use. $140 for a plastic brush which doesn’t come with the anything to protect it in a purse, plus what I’ve expressed, is a bit too much. I couldn’t resist trying it out on my hair/scalp therefore I cannot return it.”

Helpful Report

“They were so helpful to me on the phone, and delivered just the brush and comb my grandson with the glorious hair wanted and need3d in three days. I received excellent advice and service”

Helpful Report

“Order shipped quickly, very happy.”

Helpful Report

“I was very pleased with the huge selection of Mason Pearson brushes!”

Helpful Report

“This is the second time I have ordered from Tressence and am again thoroughly pleased with them. The brush and comb arrived promptly. Navigating the site for the exact brush and comb type was easy and check out was fast. Will recommend this site to my friends and family. And I will purchase again with pleasure. Happy Holidays!”

Helpful Report

“Perfect order and delivery. I love my little mason Pearson pocket sized brush and cleaner brush!”

Helpful Report

“Easy check-out and fast shipping.”

Helpful Report

“Great and arrived quickly”

Helpful Report

“Tressence delivery is efficient and fast. They know their product line and explain the advantages of each clearly. Great vendor.”

Helpful Report

“Fast delivery, exact item ordered was the exact item delivered. I will continue to order with Tressence.”

Helpful Report

“Everything was very good would use again”

Helpful Report

Tressence.com is rated 4.9 based on 1,299 reviews