Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,299 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found and received exactly what I had searched for very quickly.”

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“Top quality brush. Gives a good scalp massage as well as hair treatment.”

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“Great customer service”

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“In stock and shipped fast”

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“appreciate very much the positive respond to the issue of brush I ordered . Thank you so much.”

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“I have fine hair, medium thickness, and so I decided to buy the Small Extra brush containing only boar bristles. This purchase was a big leap, especially because I've tried boar bristle brushes from the drugstore in the past and did not like them. I'm sensitive to smells and always felt they imparted a wet pig smell to my hair, no matter how stringently I avoided getting them wet, but that has not been an issue with this brush (the only smell I get from it is the rubber pad, which is not bothersome and does not transfer to my hair). The brush arrived very quickly, in a sturdy cardboard box. I've only been using the brush for about a week now, and already feel there is improvement to the condition of my hair. For years I've been frustrated by how oily my second-day hair is at the scalp, and was impressed to see from the first brushing that the brush was, indeed, drawing the oil downward as I brushed. I've noticed it can make my hair look VERY greasy at first, but after an hour or so it seems the oil gets absorbed and it is no longer noticeable. I completely agree with so many other reviews that say this brush gives a lovely scalp massage. My almost-three-year-old seems to agree as well; I tried it on her and now every time I comb her hair to detangle, she says "We can use Mommy's brush after!" She usually hates getting her hair combed and it's nice to get this unexpected side benefit of a toddler who's suddenly tolerant to getting her hair detangled!”

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“I had to make an exchange. Both the original and the replacement products were promptly shipped and the person with whom I spoke (who may have been the company owner) could not have been more pleasant!”

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“Great selection, fast shipping, and excellent customer service!”

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“This website was phenomenal to navigate and purchase from ! ~ In only even the first 3 days that I've used my new brush, my hair is noticeably different! I've always had an oily scalp, only learned recently that brushing with boar bristles moves the oil down the hair. I have not shampooed in 3 days now! This has never happened with my hair. I wish I bought this brush a decade ago! I always wear my hair away from my face in a pony tail, 1/2 up 1/2 down, or french twist w/ banana clip - my hair looks better in these styles already in my first 3 days with this brush !!”

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“Met all exceptions. Received item quickly.”

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“No problems!”

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“Great website, service and selection of items. My purchase came quickly and in great condition.”

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“Very pleased with my brush and the quality of the company. Very good shipping and packaging.”

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“Great brush will recommend for everyone to purchase!”

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“Received my order very quick product as described. Great prices.”

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“I ordered a Mason Pearson hairbrush and I'm absolutely thrilled with it!”

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“Great service, delivery right as promised!”

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“Very pleased. Thank you”

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“Very efficient Prompt delivery and merchandise in tact”

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“Incredibly fast service, 100% genuine Mason Pearson product, could not be happier with the 2 awesome brushes and 1 wonderful comb. MP product is second to none, and Tressence is the best site in the US for MP selection and service.”

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Tressence.com is rated 4.9 based on 1,299 reviews