Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,299 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product; excellent service.”

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“Helpful, kind, and speedy as always !!! Thank you !”

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“My sister-in-law was delighted with her Pocket Bristle hairbrush. I emailed the company to check on shipping times and how to do a gift order and got prompt replies.”

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“No part of the transaction was difficult, all was without incident.”

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“Great service! Thank you”

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“Best price, good communication,very timely delivery”

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“Excellent service”

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“Had found Tressence via web reviews and decided to take a chance. They handled my order quickly and the brush arrived in perfect condition and well packaged. Extremely pleasantly surprised and would absolutely recommend.”

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“Customer service returned my call right away and was extremely helpful. The shipment was quick and the product was exactly what I wanted. Thank you!”

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“Great experience”

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“Great product and customer experience”

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“At first I was skeptical because I'd never heard of Tressence, but was I impressed! There was a great selection with prices to natch! And shipping was extremely fast!”

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“Very prompt service.”

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“Great service and quick shipping.”

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“Good product, but sent an email asking for advice on which brush to get and never heard back.”

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I regret failing to reply to Lindsey's email. No excuse, I just missed it in the flow of email.

“Good price. Easy to order. Very pleased with my first experience.”

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“Quick delivery during COVID-19 time.”

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“Great service and very fast delivery and response. Definitely would use site again.”

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“Mason Pearson are great combs, they glide through your hair. They are worth every penny. Get discounted prices from Tressence on these hand made combs from Switzerland.”

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“Amazing, fast service. I’ve dreamed of owning a MP since I began my career years ago, and it exceeded my expectations. Besides the brush, the customer service was excellent - it was shipped out to me within a day of placing the order, and I received it within two days following. Thank you, I will definitely be ordering again in the future, as well as recommending this company to both colleagues and clients!”

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Tressence.com is rated 4.9 based on 1,299 reviews