Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,300 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,300 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found it difficult to find the brush I wanted to purchase.”

Helpful Report

“The Mason Pearson Detangler comb was exactly what I needed. Smooth teeth no catching or pulling. Delivery was quick.”

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“Speedy delivered. This brush was a replacement for my last mixed bristle brush. Love my B3 - Dark Ruby Pure Bristle. My hair is fine and sparse. It’s worth the splurge.”

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“Very expensive shipping”

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“Great product and price, shipping was bit on the slow side at 7 days.”

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“The product is premium, and the service is premium as well. The delivery was fast and the order was correct.”

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“I love the feeling Mason Pearson brushes feel on my hair … distributes the hair oils over my hair strands & makes my hair shine”

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“First time using this site but definitely will make my short list for future purchases. Was looking for a wide toothed comb to help detangle my daughter’s hair. Heard good reviews about Mason Pearson brushes and combs and after a few searches found a site called Tressence.com and took a chance. So glad i did! Package arrived sooner than expected and in good shape.”

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“Great brushes. Got here fast”

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“Tressence kept me well informed regarding my purchase, when it would be delivered, etc.”

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“Very slow delivery, but the seller was willing work with me . Not sure the brush is worth the money yet, so can’t comment on that.”

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Placed on a Saturday evening, the order was promptly shipped on Monday. First Class Mail delivery regrettably took one business day longer than the indicated delivery window.

“Love my Mason Pearson Brush. Delivery took a while.”

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“Fast shipping and great product!”

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“Good response info after making order. Purchasing was easy to do and did not confuse me.”

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“Good product, but sent an email asking for advice on which brush to get and never heard back.”

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I regret failing to reply to Lindsey's email. No excuse, I just missed it in the flow of email.