T-Rex Water Truck Parts Reviews

Name: T-Rex Water Truck Parts
Address: 83 Proximity Drive, Sunshine West, Victoria
Rating: 4.90

4.9 Rating 178 Reviews

99 %

of reviewers recommend T-Rex Water Truck Parts

Company Reviews

Metrics

Info

4.9

Based on 178 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About T-Rex Water Truck Parts:

At T-Rex Water Trucks, we provide water truck parts & solutions. We pride ourselves on expert advice, quality products and excellent service.
We're an Australian family-owned business, designing and manufacturing many of the products we sell. Our team is continually developing new products to improve dust suppression in the earthmoving industry and reduce waste of one of our most pressure resources- water.

We were established in 1985, celebrating 35 years in business.

Visit Website

Phone:

1300558111

Email:

sales@trexwatertrucks.com.au

Location:

83 Proximity Drive,
Sunshine West
Victoria
3020

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T-Rex Water Truck Parts 5 star review on 8th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simon is extremely knowledgeable and helpful”

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“Fantastic service and excellent delivery timeframe, we were extremely pleased with T-Rex”

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“Works good thanks”

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Thanks for the review and your order Jason. We will have to try a bit harder next time for the 5th star! Cheers, Simon.

“Part search and Purchase were simple however I wish the tracking of shipment details were accurate and reflective in real time. It took several days for the shipment tracking details too update and then ~7 days to arrive which is maybe more related to the delivery partner.”

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Hi Gerard, Thank you for taking the time to provide feedback. I'm very sorry to hear your delivery was delayed. We have had some issues recently with Sendle and the delay in getting your order was unacceptable. If this happens again please give us a call. We would have dispatched the item again on TNT for you. I have added a $25 credit to your account for the inconvenience. Simon Jones

“Simon Jones from T-Rex Water Trucks goes over and beyond to supply quality Australian Made products. His service is outstanding. T-Rex are constantly bringing new and improved products to the market.”

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“Good reliable equipment at an affordable price.”

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“Great company to deal with. Very knowledgeable and helpful. Highly recommended.”

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“Thank you for your excellent customer service. Very good to deal with.”

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“Great knowledge of what part I needed for my cannon on Water Truck and quick delivery”

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“We have been manufacturing water carts for 30 years. Have recently trialed the Pneumatic cannon from T-REX and have found it to be an awesome bit of gear.”

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“Easy to deal with very fast service”

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“Excellent service reacted quickly to us even though we are a new customer. Looking forward t meeting price challenges and winning some significant business in Perth”

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“Expert advice Felt very confident in what one was being told. Prompt delivery Good, heavy duty product.”

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“very simple and smooth ordering, payment and delivery”

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“part exactly as descibed. arrived in time.”

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“Good service prompt delivery excactly what a wonted 👍good job”

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“Great service and help. Very good prices. Professional service and problem solving, highly recommend”

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“Simon was more than helpful he got me out a tight spot”

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“Great product at a good price. Excellent customer service and good engineering support.”

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“These people are really on point, ordered the parts and they were delivered interstate next day, Keep it up guys”

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T-Rex Water Truck Parts is rated 4.9 based on 178 reviews