trinca-ferro Reviews

Name: trinca-ferro
Address: 20 The Village 101 Amies Street, London
Rating: 4.49

4.5 Rating 810 Reviews

87 %

of reviewers recommend trinca-ferro

4.5

Based on 810 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Email:

robert@trinca-ferro.com

Location:

20 The Village 101 Amies Street
London
SW112JW

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trinca-ferro 5 star review on 13th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience was very satisfactory. The items arrived within days of placing the order and also very happy with the product.”

Helpful Report

Posted 8 years ago

“The product retails at a reasonable price and looks most attractive on kitchen units, as the coloured glass knobs reflect light. The size could have been slightly larger on pull-out units to ensure a firmer grasp. The items were packaged most fastidiously and the delivery from date of order was super quick.”

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Posted 8 years ago

“The ease of navigating though the goods I wanted was great. Unfortunatly, when it came to payingI found it a hassle trying to pay with a credit card. I than turned to Pay Pal, which was successful.”

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Posted 8 years ago

“Seller sent the items to the wrong address and then blamed me. Shipment got lost with DHL and still he refused to credit the money back. Very dishonest. Not recommended at all”

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Posted 8 years ago

Thanks you for your message, We are always the first to apologise when we are wrong. Your case is different as you entered your old house address on your order as you well know.. and your order was sent to this address.. you have since moved yo the other side of Canada.. we tried to then divert the package through DHL and you then refused to receive. Please never return to our site as you were one of the worse customer experiences we ever had. We even had to appeal your case through Paypal.. your preferred payment method and they backed us up on this same story as you know and awarded us the payment.

Posted 8 years ago

“Product exactly as pictured. Arrived so much faster than I thought it would and packaging was excellent. Nice and easy transaction.”

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Posted 8 years ago

“II am very happy with the services of Trinca Ferro. The products I bought are excellent, of very good taste and very good material. The transport to Germany worked very well, everything arrived in perfect condition and within very few days.”

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Posted 8 years ago

“My order arrived earlier than expected. All the work is beautiful. I would definitely recommend this company!”

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Posted 8 years ago

“Quick delivery, beautiful door knobs. I would but from this company again.”

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Posted 8 years ago

“Ich war sehr mit von der Qualität und Schönheit der Möbelknöpfe angetan. Die Lieferung erfolgte zuverlässig und schnell. Ich werde Sie weiter empfelhlen.”

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Posted 8 years ago

“I was really pleased with the speed and service that the 2 samples different colours were sent to me . having chosen the colour that I required I wanted to order 32 more .so e mailed them asking if there was any discount for this quantity .and was it ok to pop the sample in the colour that I did not require through their letter box as I frequently pass their road . I added my mobile number as well as my e mail address ,to date no reply . handles were great but useless if I cannot place the full order.”

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Posted 8 years ago

Hi and thanks for your msg. Sorry there seems to be some confusion as our company address as pwr out is in a gated area and we are unable to accept personal drop offs...we would never have suggested this as we are not always in the office as a lot of our work is on the road For this we are only ever able to receive packages by mail. So sorry I am honestly not sure where you got this idea from and we have not received your package or any previos communication. Possibly you put through the wrong letter box. Please confirm the address you set as I think thonk there is so.easy confusion here. We are always good communicators and responsibilities quickly. I look forward to your return and resolving this issue Best Robert Trinca-Ferro

Posted 8 years ago

“good quality - price ok. - very fast delivery - all in all perfect”

trinca-ferro 5 star review on 25th July 2016

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Posted 8 years ago

“My order arrived very quickly and the quality of the products are as advertised. Beautifully made knobs and hardware. i'll be ordering again!”

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Posted 8 years ago

“My order of rose shaped glass door knobs arrived faster than most Australia post items amazing! Very well wrapped and delivered to my door. I highly recommend trinca-ferro”

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Posted 8 years ago

“Excellent. The ceramic door knobs are beautiful and exactly as described online. The shipping was incredibly fast and efficient. Great service”

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Posted 8 years ago

“I was very impressed with the service, it was quick, efficient and just as described online. It was also good to have an email showing a photo of items ordered. Excellent service.”

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Posted 8 years ago

“Very quick delivery. I am very happy with how the knobs look , they are exactly as the pictures had shown . Many thanks”

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Posted 8 years ago

“The items arrived quickly and the knobs are wonderful. I bought many knobs both at regular wholesale prices and 2 - bags of your "Mixed Set of 25 seconds Ceramic Knobs", which were in great condition... I use these knobs in my business for Garden Art. I will definitely buy from your company again, thanks!”

trinca-ferro 5 star review on 13th July 2016

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Posted 8 years ago

“Excellent quality and fast delivery. Very happy with the service and product.”

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Posted 8 years ago

“Quick delivery as described. Thankyou”

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Posted 8 years ago

“Really stunning, I had phantastic support, a super fast delivery and wonderful items matching perfectly und looking really nice.”

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Posted 8 years ago

trinca-ferro is rated 4.5 based on 810 reviews