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trinca-ferro Reviews

4.5 Rating 810 Reviews
87 %
of reviewers recommend trinca-ferro
4.5
Based on 810 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 53%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
Read trinca-ferro Reviews
Visit Website

Email:

robert@trinca-ferro.com

Location:

20 The Village 101 Amies Street
London
SW112JW

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Fast efficient delivery, easy to place order, product is as exactly as pictured and described. Lovely quality.
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Posted 7 years ago
The product arrived extremely quickly and the knobs I ordered were beautiful. I am delighted with them. Our carpenter was impressed so I gave him the details as he often has clients who don't know where to buy them. The range is fantastic. I will definitely order more from this website next year when I do my next project.
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Posted 7 years ago
shipped in a timely manner and as beautiful as the photo. Thanks
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Posted 7 years ago
Swift delivery, competitive price
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Posted 7 years ago
One of the two porcelain hooks arrived damaged in transit. E mailed and had an immediate response apologising and confirmation that a replacement would be despatched immediately.
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Posted 7 years ago
Prompt delivery, good quality, and v nice.
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Posted 7 years ago
Firstly the website is so easy to navigate and place an order. Confirmation was swift and the delivery to Australia only 7 days. Not to mention an amazing selection of products.
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Posted 7 years ago
The products are like the site, and the order arrived very quickly.
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Posted 7 years ago
I was amazed by the speed and courtesy of all responses. The order also arrived in record time. Highly recommended thank you.
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Posted 7 years ago
I have had no communication stating my order has been received or when it will be sent out to me, very disappointed.
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Posted 7 years ago
Hi Anissa Lenon, Thank you for your review, our system sends out automatic emails confirming both the order and shipment, however what can happen is that depending on your email setting these can go to your spam folder. I have again sent copies to you. You package was shipped normally on DHL tracking #9027947832 and is Awaiting collection by recipient as requested since Monday, August 07, 2017 http://www.dhl.co.uk/en/express/tracking.html?AWB=9027947832&brand=DHL Please check and confirm Apologies for any inconvenience. Best, Victoria Trinca-Ferro
Posted 7 years ago
Hi Anissa Lenon, Thank you for your review, our system sends out automatic emails confirming both the order and shipment, however what can happen is that depending on your email setting these can go to your spam folder. I have again sent copies to you. You package was shipped normally on DHL tracking #9027947832 and is Awaiting collection by recipient as requested since Monday, August 07, 2017 http://www.dhl.co.uk/en/express/tracking.html?AWB=9027947832&brand=DHL Please check and confirm Apologies for any inconvenience. Best, Victoria Trinca-Ferro
Posted 7 years ago
Lovely service, very prompt in delivery & Quality items.
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Posted 7 years ago
Great quality at the best price - fast delivery speed. What more can one ask for?
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Posted 7 years ago
trinca-ferro have supplied us with drawer knobs since we opened our shop.we find that they have an ecclectic mix of drawer pulls like no other company and our success in supplying our customers comes from trinca-ferro having a vast range.there delivery times are very good.becuase of trinca-ferro we have the best and most sought after dresser pulls on the central coast of nsw and our sales are increasing.
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Posted 7 years ago
A very efficient service. My order was dispatched the very next day and although small, it was sent by courier and arrived extremely promptly. I was most impressed and will certainly use Trinca-Ferro again if I am in need of any product that they sell. Thank you.
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Posted 7 years ago
Website was easy to use and my order arrived quickly. Items are as expected. However, the website leads you to believe that you are ordering items from the UK when in fact they arrive from New Delhi. While I have no objection to this, I want that information BEFORE I place my order - not when I receive an email from DHL informing me I have an additional £3.51 fee to pay on top of what I have already paid. For that reason alone, I wouldn't order again.
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Posted 7 years ago
Very fast delivery. Quality exceptional and colours really vibrant. Definitely recommend
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Posted 7 years ago
vERY FAST DELIVERY
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Posted 7 years ago
Delighted with the quality of the door knobs - the colours are accurate. Impressed by the speed of delivery - excellent service. I can highly recommend Trinca-ferro!
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Posted 7 years ago
Not sure, it hasn't arrived yet.
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Posted 7 years ago
Really good service - quick, helpful and the exact information given. Lovely product as well
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Posted 7 years ago
trinca-ferro is rated 4.5 based on 810 reviews