Trinity Gift Shop Reviews

Name: Trinity Gift Shop
Address: Dublin, Dublin, Dublin
Rating: 4.59

4.6 Rating 470 Reviews

91 %

of reviewers recommend Trinity Gift Shop

4.6

Based on 470 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Trinity Gift Shop 5 star review on 25th September 2024

Anonymous

Anonymous // 01/01/2019

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“Please see below”

Helpful Report

Posted 10 months ago

Hi Isabel, Thank you again! Best wishes, The Trinity Gift Shop Team

Posted 10 months ago

“Beautiful gifts of the highest quality. Packed very well so that there can be no damage in transit. There was a small mistake on my order which was rectified the same day as my email and the correct item sent. The bar of chocolate enclosed as a "sorry" was a lovely touch. I would have no hesitation in recommending this gift shop and their stock.”

Helpful Report

Posted 10 months ago

Hi James, Thank you so much for your five-star rating and review. We are thrilled that you appreciated our attention to detail when packing and shipping your order and are glad we were able to rectify the mistake. We really appreciate your feedback and taking the time to leave a review. Best wishes, The Trinity Gift Shop Team

Posted 10 months ago

“Purchased as a gift so I can't vouch for the overall quality of the puzzle itself however, I can speak to the effortless ordering process, the fast fulfillment of the order and some of the fastest shipping in the known world. From placing the order to receipt of product was less than ten days, from Ireland to the US. Impressive speed and quality of service. The puzzle arrived with zero damage, extraordinary packaging. Almost took longer to unpack it than it did to place the order. Excellent service, looking forward to seeing my daughter's face when she gets it. Well done, all of you. Dale W South Carolina, USA”

Helpful Report

Posted 10 months ago

Hi Dale, Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words about your recent shopping experience with us. Best wishes, The Trinity Gift Shop Team

Posted 10 months ago

“I still haven’t received my item. I sent a complaint and I haven’t been contacted either. I am extremely dissatisfied.”

Helpful Report

Posted 10 months ago

“Great quality and a great advert for Irelands finest educational institution. Website easy to navigate, clear on product stock and great communication of where your order is in the timeline of delivery. Well done. :-)”

Helpful Report

Posted 11 months ago

Hi Sarah, Thank you for your five-star rating and review. We are thrilled to hear that you found our products to be of great quality. We also appreciate your kind words about our website's ease of navigation and clear communication regarding order status. Best wishes, The Trinity Gift Shop

Posted 10 months ago

“Amazing customer service. We visited Trinity a couple years ago and my souvenir short was wearing out. Ordered this to replace it and had it in my hands four days later. Thanks Trinity.”

Helpful Report

Posted 11 months ago

Hi Michael, Thank you for your five-star rating and review. We really appreciate it and are delighted you are happy with your replacement souvenir and our delivery service. Best wishes, The Trinity Gift Shop Team

Posted 10 months ago

“I absolutely loved sight of wine rack on line and it didn’t disappoint when it arrived. I bought it as a moving in gift for my son & his girlfriend(who was a student at trinity). When reading about wood on line it stated trees were cut from Trinity trees ! I loved that idea, yet there was nothing about trees being from trinity in blurb attached to the fabulous Wine Rack! Just an observation doesn’t detract from the beauty of object! Thanks Chris Mulligan Cork City. 086/0845948”

Helpful Report

Posted 11 months ago

Hi Chris, Thank you for your feedback and five-star rating. We really appreciate it and hope that your son and girlfriend are happy with their housewarming gift. Thank you again. Best wishes, The Trinity Gift Shop Team

Posted 10 months ago

“Inrernatlional delivery was FAST,althouugh a bit pricy. Shirt was exactly as advertized. Sizing chart was accuarte.”

Helpful Report

Posted 11 months ago

Hi Don, Thank you for your feedback and five-star rating. We are delighted that you are happy with the product you received and our delivery service. Best wishes, The Trinity Gift Shop Team

Posted 10 months ago

“What I particularly liked is that the scarf wasn’t quite as I’d imagined it. I thought it would be heavier, like my now ancient scarf. Actually it is really high quality, light and beautifully made. Go raibh maith agat as scairf den scoth.”

Helpful Report

Posted 11 months ago

Hi Patrick, Thank you for your five-star rating and review. We really appreciate it. Best wishes, The Trinity Gift Shop Team

Posted 10 months ago

“I ordered quite a heavy hardback book on line from Trinity Gift Shop, delivery was quick and the website was easy to navigate, the book its self is great but due to poor wrapping for postage, it arrived damaged. The book was simply wrapped in tissue paper and a plastic bag, this provided no protection at all, so unsurprisingly, all the corners of the book are bashed in. Bubble wrap or a box would have prevent this unnecessary damage.”

Helpful Report

Posted 11 months ago

“Fit snugly, perhaps too snugly compared to my North American sweat shirt (also a medium}, and much thiinner. Once over the shock I am happy wearing it. Good service. I did have problems ordering and ended up ordering two sweaters, but kept the second one. Perhaps it's just my dimness, but I couldn't follow the instructions.”

Helpful Report

Posted 11 months ago

Hi Reynold, Thank you for your five-star rating and feedback. We're delighted you're happy with your purchase and our service. We apologise for any confusion during the ordering process and appreciate your patience. Your feedback on the instructions is noted for improvement. If you have any further questions, feel free to contact us. Best wishes, The Trinity Gift Shop Team

Posted 11 months ago

“I am extremely satisfied with the professional and friendly service I received in the physical store as well as in the online giftshop.”

Helpful Report

Posted 11 months ago

Hi Luis, Thank you for your five-star rating and review. We really appreciate it and are delighted you are happy with your shopping experience both online and in-store. Best wishes, The Trinity Gift Shop Team

Posted 11 months ago

“Quick delivery, everything OK”

Helpful Report

Posted 11 months ago

Hi Danielle, Thank you for your five-star rating and review. We really appreciate it. Best wishes, The Trinity Gift Shop Team

Posted 11 months ago

“Every item was of great quality. It was packed well and delivered on a short time. Thank you.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for your five-star rating and review. We really appreciate it and are delighted you are happy with the service you received. Best wishes, The Trinity Gift Shop Team

Posted 11 months ago

“Nice items ,quick delivery and firmly packed”

Helpful Report

Posted 11 months ago

Hi Caroline, Thank you for your five-star rating and review. Delighted you are happy with your items and our delivery service. Best wishes, The Trinity Gift Shop Team

Posted 11 months ago

“Great! I have a gray beanie from about 8 years ago when I visited Trinity College. Decided I needed a navy one as well, love them both!”

Helpful Report

Posted 11 months ago

Hi Hallie, Thank you for your five-star rating and review. Delighted you are happy with your new hat. Best wishes, The Trinity Gift Shop Team

Posted 11 months ago

“Trinity Gift Shop presents an interesting range of goods, two of which I selected for gifts, as I like to present unusual gifts to unusual people. Suggest you try for yourself. Trinity was my late husband's alma mater with a history to amaze amuse you.”

Helpful Report

Posted 11 months ago

Hi Benita, Thank you for your five-star rating and review. We really appreciate it and hope that your loved ones enjoy their gifts. Best wishes, The Trinity Gift Shop Team

Posted 11 months ago

“A beautiful and very informative book about an exceptionally beautiful manuscript! Martin Biddle, Winchester Research Uunit and Hertford College, Oxford”

Helpful Report

Posted 11 months ago

Hi Martin, Thank you for your five-star rating and review. We're delighted you enjoyed your new book. Best wishes, The Trinity Gift Shop Team

Posted 11 months ago

“The bottle green baseball cap with the “K” logo from the Book of Kells exceeds my expectations. Excellent quality workmanship, material and shipping effort. I like the way it fits my head but my wife looks exceptionally cute when she wears it. I may have to get another. We will visit on our trip to Ireland in 2025. Thank you very much”

Helpful Report

Posted 11 months ago

Hi Danny, Thank you for your five-star rating and review. We really appreciate it. We're thrilled the Book of Kells cap exceeded your expectations. Best wishes, The Trinity Gift Shop Team

Posted 11 months ago

“I ordered a sweatshirt which arrived within a week! Wonderful. Thanks!”

Helpful Report

Posted 11 months ago

Hi Cindy, We're delighted to hear you received your sweatshirt so quickly! Thank you for your positive feedback. If you have any more questions or need assistance, please get in touch. Best wishes, The Trinity Gift Shop Team

Posted 11 months ago

Trinity Gift Shop is rated 4.6 based on 470 reviews