Trinity Gift Shop Reviews

Name: Trinity Gift Shop
Address: Dublin, Dublin, Dublin
Rating: 4.59

4.6 Rating 483 Reviews

92 %

of reviewers recommend Trinity Gift Shop

4.6

Based on 483 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still haven't received the hoodie that I ordered.”

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Posted 6 months ago

“I didn't recieve my parcel. UPS updated the postcode for some reason to an incorrect code. Please can this be recitified.”

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Posted 9 months ago

“Never received my purchase. UPS informed that my order returned to sender. I need to know if you will refund me or send again the order”

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Posted 10 months ago

“It's as bad as it gets, and the obstruction of protests is no reason for you to treat your customers perfunctorily. You had many ways to solve the problem, but you chose the worst one, you were so slow and efficient that in the end my friend ended up having to throw the product in the trash bin..... What a waste of money..”

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Posted 10 months ago

“I still haven’t received my item. I sent a complaint and I haven’t been contacted either. I am extremely dissatisfied.”

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Posted 1 year ago

“You emailed to say that my order was sent by UPS standard on 6 December. It is now 15 December and nothing has arrived yet. Please could you check with UPS as to where my missing order is. Thank you.”

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Posted 1 year ago

“I received the sweatshirt stained. I have sent two messages to Customer Service and have not heard a word back.”

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Posted 1 year ago

“The site stated there was a 15% reduction o first order. I didn't get it. Have sent 3 emails without a reply”

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Posted 1 year ago

“Keeping customers up to date with their purchase and acknowledging correspondence efficiently should be a key objectives to any company involved in customer service . Despite a request to send a document to the shipper , you only acted when I expressed my sheer frustration and anger at your inability to reply to the shipper or me . Hence my ‘gift’ will now arrive late for an important occasion . But I learned a valuable lesson . I can’t support your business again .”

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Posted 1 year ago

“Still awaiting my goods purchased on 26 Aug Please can someone contact ,all phone numbers I have tried are out of commission”

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Posted 1 year ago

“You sent me table mats. I have advised my credit card company to not pay. I have sent many emails but no response. The table runner was a gift for my wife. Is there anyone responsible there”

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Posted 1 year ago

“Not true to size came in extremely small.”

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Posted 1 year ago

“The delivery service that you use were terrible and threw the parcel over my side gate even though I was at home and my dogs destroyed it”

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Posted 1 year ago

“Terrible service. Never received my purchase and no response from store”

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Posted 1 year ago

“I ordered two cups and I received only one. I sent an email with pictures of my order and the box the mug came in. I never received a response. I paid for two mugs and I would like the second mailed to me.”

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Posted 1 year ago

Hi Lor, My sincere apologies for this inconvenience. A member of our customer support team will be in touch with you shortly. All the best, The Trinity Gift Shop Team

Posted 1 year ago

“The mug has a lot of ships in the paint. Should have a clear coat over it to preserve the picture. I paid $30 shipping and am disappointed in my order.”

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Posted 2 years ago

“Site let me order and then much later told me it wasn't available. Didn't offer any alternative or even let me order individual items. Couldn't order other things as delivery charge was taken for items delivered and it made no sense to pay it again.”

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Posted 2 years ago

“Three of my five items were damaged. I have sent three inquiries including an email with photos of the items and I never received any responses. I tried going through the Returns instructions for shipping the items back but the page only responds that I'm entering my own wrong address information. Therefore I couldn't even print out a return shipping label.”

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Posted 2 years ago

“The scarf never was delivered”

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Posted 2 years ago

“I was sent 3 boxes of womens socks, which are absolutely awful!! Have been trying desperately To contact someone at store to return them, or at least get the correct mens socks sent to me..have sent letter to AnnMarie biffley to request assistance Please let me know who else I can contact to fix this!! Thank you Kimberlee bowman”

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Posted 2 years ago

Trinity Gift Shop is rated 4.6 based on 483 reviews