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Triodos Bank UK Reviews

3.7 Rating 105 Reviews
67 %
of reviewers recommend Triodos Bank UK
Read Triodos Bank UK Reviews
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Phone:

0330 355 0355

Email:

contact@triodos.co.uk

Location:

Deanery Road
Bristol
BS1 5AS

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Anonymous
Anonymous  // 01/01/2019
Happy? Don't be ridiculous - very satisfied would be more appropriate. I appreciate their ethical lending, and their service to me has been prompt and accurate. What more could you wish for? Rgds, Harry Koetser (note t after s)
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Posted 7 years ago
It is ethical and well managed
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Posted 7 years ago
Keeps me informed, keeps me in touch with values and the art of the possible
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Posted 7 years ago
Really helpful helpline staff, friendly and personable and able to sort out everything I needed help with.
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Posted 7 years ago
Very helpful, patient, friendly customer service. Great to know my money's being invested in helpful projects.
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Posted 7 years ago
I had a query about one of my accounts and they sorted it immediately.
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Posted 8 years ago
I couldn't find what I needed on the website (to transfer a bond nearing maturity) so called Triodos. A very helpful member of staff explained to me where to find the option I needed, without making me feel like an idiot for not finding it for myself!
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Posted 8 years ago
The process for setting up a business account was very professional, and far superior to my experience with high street banks. Indeed, it is far superior to the so-called 'Premier' expat service I was supposed to be receiving from a well known international bank. Also, the follow-up questions were reasonable. All communication so far has been very good.
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Posted 8 years ago
by using my money well, and by providing a very good service always
Triodos Bank UK 5 star review on 30th December 2016
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Posted 8 years ago
I like banking ethically. The staff are really helpful on the phone.
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Posted 8 years ago
They ask me for feedback. Other banks don't seem to care what I think . Also, most importantly, I can trust them to invest my money in projects which make the world a better place.
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Posted 8 years ago
Quick reply from a person with no pre-recorded menus to go through. My question was answered comprehensively.
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Posted 8 years ago
I have been a customer of the Triodos Bank for many years now. It is important to know that my savings are being invested in an ethical way and I fully believe this is the case with this Bank. It also has an excellent and very friendly customer service department - Thank you Triodos !!
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Posted 8 years ago
Triodos calms the waters by encouraging saving, rigorously vetting potential borrowers and giving you time to think before making a significant decision around that most difficult substance: money.
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Posted 8 years ago
Being the most helpful and understanding bank I have ever experienced.
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Posted 8 years ago
great ethical stance, helpful helplines, good security, good feedback about decent projects the bank invests in around the globe - triodos is everything a bank should be.
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Posted 8 years ago
I have already written one.
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Posted 8 years ago
I was answered quickly, my queries dealt with quickly and to my entire satisfaction. Thank you.
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Posted 8 years ago
I love the idea behind Triodos - it's just like banking, but it's ethical! And since joining, I've really appreciated the experience of Triodos; I get treated like a normal person when chatting to their Customer Services who are real people available via a UK landline number. In many respects that sums up the difference between them and any usual High Street bank. I suppose the clearest I can make it is that if they offered personal current accounts I'd open one immediately.
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Posted 8 years ago
Investing with Triodos is a win win situation. They are a terrific team if REAL people and your money is not simply invested ethically on the basis of negative screening but makes a positive difference especially to small organisations.
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Posted 8 years ago
Triodos Bank UK is rated 3.7 based on 105 reviews