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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Easy to order and delivered on time.
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Posted 6 years ago
Excellent product. Supa fast delivery. No less than 5 🌟
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Posted 6 years ago
Great service from Triton. Always willing to help where they can if they can’t get what you need. Top notch customer service and are my go to place for my bits and pieces. Great guys 😀
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Posted 6 years ago
Shocking. Ordered parts for my Trek Speed Concept on a Friday, said expected delivery was between Monday-Wednesday of the following week. Nothing had arrived by the Friday, called them up and apparently they had got 'lost' on the system and hadn't even been processed. Rubbish. To be fair they then put the order on special delivery but trust has been lost and won't use them again.
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Posted 6 years ago
Very helpful. Dispatched item by next working day.
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Posted 6 years ago
Bang on delivery and goods, thanks! 😎
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Posted 6 years ago
Excellent delivery service.
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Posted 6 years ago
Great product range. Good swift service.
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Posted 6 years ago
Quick efficient delivery service that cut through the snow👍
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Posted 6 years ago
Awesomeness
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Posted 6 years ago
I did not get the right product and I've sent a claim without any response... Very good service UK friends, thank you :(:(:( I'm really frustrated & disapointed, this is theft !!!
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Posted 6 years ago
I'm in California and it arrived quickly and in perfect condition. I will order from them again!
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Posted 6 years ago
I have issues with some fusion pedals ... have emailed to report this and need to return for a refund. But alas I've not heard from Triton Cycles.
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Posted 6 years ago
Still haven’t received it and for £3.90 postage I would expect it the next day!
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Posted 6 years ago
Hi Roger, I'm sorry to hear you're not happy with the service we've provided. Your item was dispatched on Tuesday with Royal Mail first class. This service is normally delivered within 2-3 working days. However with the recent snowy weather we've been having we have been experiencing delays with all our our couriers including Royal Mail. I would assume your skewer will arrive with you within the next few days. Kind Regards - Triton Cycles
Posted 6 years ago
Brilliant service, quick delivery!
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Posted 6 years ago
Fantastic service. Quick delivery. Would quite happily buy from you guys again 😊
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Posted 6 years ago
Ordered a downtube protector and it arrived in Colorado from the UK in less than a week!
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Posted 6 years ago
Order since few weeks Already paid No news, no delivery No answer to my messages. Gilles
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Posted 6 years ago
Hi Gilles, I’m sorry that we have not been able to complete your order. We did email you shortly after you placed the order to explain that the item you chose was no longer available and offered a similar alternative. Unfortunately it looks like that message didn’t get through but we have since made contact and resolved the issue. Please let us know if there’s anything else we can help you with in the future.
Posted 6 years ago
Triton sent my Surly Big Dummy frameset in a timely manner. Arrived in Norway without damage (UPS) and I would have given 5 stars, but they failed to answer my e-mails with questions about what shipment option to select on checkout, forcing me to make a guess. Would probably use Triton Cycles again.
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Posted 6 years ago
Had to return products (buyer error not Triton's fault). Took a while to get refund, but no complaints overall. Would use again.
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Posted 6 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews