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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Delivery-boy dumped my expensive fork on the street! (Our house is exact 70 m from the street) Delivery boy was probably tired!
Helpful Report
Posted 4 years ago
ordered 2 bottles rockshox 3 wt oil on 12/05/20 expected delivery by 29/05/20 now 02/06/20 no sign of delivery
Helpful Report
Posted 4 years ago
Ordered an “in stock” bottle cage on Monday the 25th and got a notification That it got shipped 5 days later. Considering I paid £4 postage on top of a £10 item it’s ridiculous. Could easily have went elsewhere for cheaper but I trusted a name i know and expected speedy service. Got to laugh as it says on the email expect delivery in the next 11 days “really” where is it being shipped from ??? 8 days at the moment now and nothing although I could be waiting over another week according to the email. If you are thinking of ordering from triton don’t expect to get your item fast. My personal advice is avoid and go elsewhere
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Posted 4 years ago
Great price, very quick delivery and great looking bike
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Posted 4 years ago
Great quick service
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Posted 4 years ago
The website is organised better than many other companies, which was the first positive thing for me; the purchase needs to be informed and easy. My bike came quicker than expected and was tracked all the way. I was well informed by Triton. The Lapierre Edge is perfect. I took it out straight away and gave it some stick on a decent 30 mile trail, it’s superb! So light and a really good riding position. I’d recommend Triton and Lapierre.
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Posted 4 years ago
Very happy. Helmet was £10 cheaper than elsewhere/direct. Delivery was as described... I believe 5-7 working days. Good quality products, well packaged and tracked. Thank you.
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Posted 4 years ago
Exemplary service. Two other companies had let me down with non-delivery, so I checked the product was in stock beforehand. I received an email response within five minutes confirming it was and that if I ordered within an hour it would be delivered the next day (via DPD). It was! Just how internet shopping should work. Thank you. 5*
Helpful Report
Posted 4 years ago
A order a bike since more than one month (it was write "in stock" and it should be sent on 24h) , I send many emails but no answer. It looks like a theft... I have more than 1600 euros into this!!!!! Take my money back!!
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Posted 4 years ago
fantastic customer service
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Posted 4 years ago
einwandfreie Ware, schnelle Lieferung - alles bestens!
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Posted 4 years ago
Great customer service. Prompt delivery, even during co vid times. Dispatched on a bank holiday. And best of all, an isane deal on my frame. Cheers guys.
Helpful Report
Posted 4 years ago
My order took 16 days to be delivered by courier, it was envelope size that could of been sent by post, communication skills non existent, emails not replied to, no telephone communication, overall a very frustrating experience.
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Posted 4 years ago
Item not arrived yet!
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Posted 4 years ago
I have had 4 bikes from Triton Cycles over the years, and they have always provided a good service. They attended to warranty problem with a KS seat post very well and that was close to the end of its warranty. Recommended.
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Posted 4 years ago
Excellent service. Just what I wanted.
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Posted 4 years ago
I’ve used Triton Cycles a few times now and have always found them to be competitive and prompt on deliveries. Will continue to use them.
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Posted 4 years ago
I order and paid on the 5/5/20 got email saying it be with me on 22/5/20 it has not come and it now the 1/6/20 I have try calling to none picks up the phone I have email and got no reply back I want my money back now!
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Posted 4 years ago
Items arrived within estimated time given thanks
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Posted 4 years ago
Great product at a good price. Delivery was swift even despite lock down
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Posted 4 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews