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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Great quality
Helpful Report
Posted 6 years ago
They have a comprehensive range of Tern bikes and accessories at reasonable prices. They seem to have good stocks and sent my order out quickly. I'd definitely use them again.
Helpful Report
Posted 6 years ago
Hard to find item was shown in stock at the lowest buying price and when ordered it was dealt with fast and dispatched on the same day. Item arrived well packed and in perfect condition. Couldn't ask for more. Thank you Triton.
Helpful Report
Posted 6 years ago
Good service and communication
Helpful Report
Posted 6 years ago
I was given an estimated delivery date of between the 29th May and today (4th June) and my item did not arrive, I needed it for this weekend coming so I sincerely hope ity arrives before I leave on the afternoon of the 7th June. The automated email arrived promptly and the dispatch notification was appreciated however.
Helpful Report
Posted 6 years ago
Fast and efficient, and product was at a good price
Helpful Report
Posted 6 years ago
This is the first time I’ve purchased from Triton Cycles and the service & fast delivery have been excellent! The cycling shoes are superb too. I’m absolutely thrilled with them & will definitely not hesitate to buy from Triton again! Thank you.
Helpful Report
Posted 6 years ago
Fast delivery, good product, fair price - perfect service
Helpful Report
Posted 6 years ago
Goods arrived quickly. I have returned them As wrong size but that is my error
Helpful Report
Posted 6 years ago
Quick fulfilment of order of two hard to find whitewall cruiser tyres. They are of good quality and did not split open when pumped up like two others I purchased from another vendor earlier.
Helpful Report
Posted 6 years ago
I'd never heard of them. I usually buy from Wiggle or Chain Reaction, but Triton were selling the same shoes for £84.99 that the big boys had at £99.99. Gave them a go, payment easy, kept informed every step of the way. Ordered on a bank holiday Monday, item arrived Weds. am, 2 days before the earliest given estimate. They don't do free returns, but if you order correctly that shouldn't be an issue. No bag of Haribo with order, but who cares, I can buy a lot of sweets for £15! Well done Triton, I am impressed.
Helpful Report
Posted 6 years ago
Parcel delivery by DPD poor. Was alerted with my one hour delivery slot a minute or two before it arrived and unsurprisingly I was out .
Helpful Report
Posted 6 years ago
Hi Neil, Having looked into your order i can see we dispatched your order within two working days of it being placed and DPD attempted delivery the following day. I'm sorry to hear DPD let you down on this occasion. Normally DPD are very good and do still offer one of the best delivery services in the UK. Having looked into this with DPD. They sent you the delivery notification at 8:45am and then attempted delivery at 9:05am. In this instance it seems you were one of the first deliveries of the day, it's unfortunate you were out and it caused a delay in you receiving your shoes. Hopefully this isn't a reflection on our service and hasn't put you off shopping with us in future. Kind Regards Triton Cycles
Posted 6 years ago
Competitive pricing for my mtb carbon wheelset. Lightning fast handling of the order: just after 20 min. Great communication. No experience with after sale. Hope I don’t need it.
Helpful Report
Posted 6 years ago
Proactive and met timelines for the part’s delivery. Very good!
Helpful Report
Posted 6 years ago
Super fast delivery, I got it the next day after delivery... Impressed
Helpful Report
Posted 6 years ago
Delivery time way too long from point of order and beyond scheduled date. Sent email enquiry and got no response at all. Shipping info after despatch ok with courier but overall disappointed with level of customer service.
Helpful Report
Posted 6 years ago
Really good service and fast and efficient postage.. it’s the wrong part and doesn’t fit but that’s my fault. Would definitely use them again though..
Helpful Report
Posted 6 years ago
Excellent service. Quick postage and good communication.
Helpful Report
Posted 6 years ago
Service was eaxctly as promised and delivered early
Helpful Report
Posted 6 years ago
Super fast delivery, item was appropriately packaged and not damaged. Perfect service.
Helpful Report
Posted 6 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews