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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Livraison dans les temps, colis ok
Helpful Report
Posted 5 years ago
I ordered a Cannondale Quick 3 Disc 2019 model. I could not fault the service or speed of delivery. Information on website however is misleading in that it implies that you also get a wheel sensor with the bike. You don't. Apparently this is only provided on 2020 models. If I had known I would probably have purchased the bike elsewhere and taken advantage of cash back offers. Other bikes on the website also mention provision of a trip computer so it is not unreasonable to expect that text on a web page is unreflective of the item you are purchasing.
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Posted 5 years ago
Ordered some bontrager shorts which did not arrive. Triton sent a replacement immediately by next day courier. Very impressed thank you.
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Posted 5 years ago
Very good service. The courier didnot deliver first time to Spain and they sent a replacement without any hassle. Always easy to contact. Thanks
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Posted 5 years ago
Three days from ordering to shipping is a bit slow, but understandable in summertime. International shipping is expensive, but I can't fault Triton for that. Otherwise good prices, easy to shop, and a generally positive experience.
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Posted 5 years ago
High class products, helpful, knowledgeable. Great service.
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Posted 5 years ago
Ordered a couple of small items to finish a vintage rebuild, communication excellent and fast delivery of good quality parts. Very pleased with service, thank you.
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Posted 5 years ago
Cant thank Triton cycles enough, they pulled out all the stops so my son has his bike for his birthday. Not only the best price for the bike but the customer service was outstanding too.
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Posted 5 years ago
Excellent service bike delivered on time with regular updates on when it would arrive . No damages and no problems with bike
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Posted 5 years ago
Excellent, quick service!!
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Posted 5 years ago
Only complaint is the extra postage charge to northern Scotland, when small package sent by Royal Mail, it’s the small price to London or Inverness. So a ripoff!
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Posted 5 years ago
Had the product I wanted in stock at a good price. Making order easy and delivery swift.
Triton Cycles 5 star review on 26th July 2019
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Posted 5 years ago
Fantastic and pontual
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Posted 5 years ago
The best light for bike. Recommended 100% you want regret.
Triton Cycles 5 star review on 26th July 2019
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Posted 5 years ago
J’ai trouvé le produit que je voulais à un prix intéressant et que je ne trouvais pas en France. La livraison internationale a été rapide.
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Posted 5 years ago
Triton had the parts I needed at a good price. I just wish there was a cheaper shipping option, shipping doubled the order cost. I would have waited a few more days to save some money. Thank you
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Posted 5 years ago
Very fast delivery and low price.
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Posted 5 years ago
Placed an order. Got email that payment is successful and an estimated delivery date. Then nothing (and I check my spam/trash folders). A few days later I write back asking about the order. I get a reply that the order is not yet dispatched, but they will do so today an I will get an email. Then nothing again for a week. I write back, and this time they say the payment was not ok because my card is not enrolled in 3D secure. I made plans based on the order and I was expecting it any day now. I could have waited forever without any news about the order. Ok, I draw attention in an email that something in the payment system is not right and should fix it. The customer service person just says "sorry for the confusion", that they will refund me and I have to place the order one more time, but no admission that something's wrong on their side, then simply no more replies to my email. There's been 12 days since they rejected the payment, but I still did not get my money back. Awful experience.
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Posted 5 years ago
Très bien, rien à redire, délai, produit commandé.
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Posted 5 years ago
Good service, price and delivery.
Helpful Report
Posted 5 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews