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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Great prices with fast and effective delivery
Helpful Report
Posted 7 years ago
Ordered a Cinelli frame. It arrived a couple of days after placing the order. It was well boxed up and no damage. Good service and the price was also the best
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Posted 7 years ago
Very quick service
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Posted 7 years ago
Attractive price, fast delivery
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Posted 7 years ago
Ordered a very well priced folding bike to use for my commute. Ordered Friday it was with me by Monday. The bike is great, and I was using it right away.
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Posted 7 years ago
Excellent service,very fast delivery.
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Posted 7 years ago
Ordered some bike pedals small amount of damage on them .I can live with it but would suggest checking items before sending them out
Helpful Report
Posted 7 years ago
Hi Mark, We are very sorry your pedals arrive with a small amount of damage on them. We try to do our best to inspect every item during our picking process. Unfortunately the product may have been damaged during transit or we may have missed the small damage. If you email across some pictures of the damage we will happily try to provide a resolution! Kind regards, Triton Cycles.
Posted 7 years ago
The bike was priced really competitive, but the packaging was damaged.
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Posted 7 years ago
Hi there, We are very sorry the bike packaging arrived damaged. From our understanding the bike itself is not damaged, which is good! It sounds like the packaging did it's job in protecting the bike :) As soon as the order came through, your bike was picked and PDI'd in our workshop. At the same time we inspected the packaging to ensure it is in a good condition before being dispatched with our courier the same day. Unfortunately from that point on it is out of our control in how the package is handled. Our couriers are usually very good and our orders usually reach our customers without any issues. Ideally we would have preferred your order to arrive with no issues what-so-ever, but we are glad the bike is fine and it is only the packaging that is damaged! :D We hope you enjoy your new bike! Happy riding! Kind regards, Triton Cycles.
Posted 7 years ago
Great value, delivery 2 days earlier than expected - for free!
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Posted 7 years ago
Good price and delivery very quick. Just as it should be! Thanks
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Posted 7 years ago
A highly competitive price and fast delivery. Exactly what you want from a seller.
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Posted 7 years ago
Prompt delivery, no problems.
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Posted 7 years ago
Great service and communication. I needed to change an item on my order and they did it with no fuss and no delay to delivery
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Posted 7 years ago
Rang me up and told me my delivery address came up incorrect! it indeed did not match up as i put it in wrong. However i got a very friendly call from triton who sent out my package that very day once they got my address correct :) received the next day and was extremely pleased with them!
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Posted 7 years ago
Really fast delivery and a great price for the item I wanted.
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Posted 7 years ago
ontime delivery.
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Posted 7 years ago
i got the order; but the fact i tried to call several times and only received an answer phone was so annoying as i wanted to change the order before it was dispatched
Helpful Report
Posted 7 years ago
Hi there, We are very sorry you couldn't get through to us over the phone. We do have multiple phone lines however there are periods where we get extremely busy and as such may not always be able to get through. We various avenues for customers to contact us; if you find you're having no luck on the phone, please feel free to email or message us on Facebook/Twitter! Again, we are very sorry that you couldn't get through to us and for the inconvenience this may have caused. Kind regards, Triton Cycles.
Posted 7 years ago
Ordered part Wednesday lunchtime received Thursday morning. Had a text from courier to tell me the hour window for delivery. All this and for free postage. Item spot on.
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Posted 7 years ago
Item was in stock, over £50 less than four or five other sites, and the delivery time was very good.
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Posted 7 years ago
Very good service. One part of my order wasn't available, but Triton emailed straight away to advise. Order received very quickly.
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Posted 7 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews