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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Based on only one transaction; poor communication when item was out of stock. After two emails a reply was received and an alternative version was offered. In all, it took over three weeks to get my order fulfilled, and that could have been greatly reduced if only there had been effective communication.
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Posted 4 years ago
Great community action, rapid delivery despite free shipping. Nice friendly staff. Thanks.
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Posted 4 years ago
The items were as described, but the description is very basic - in terms what is in the box.
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Posted 4 years ago
I have experience acceptable
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Posted 4 years ago
Fast answers and very fast shipping! Outstanding service
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Posted 4 years ago
Quick delivery. The Tern handlepost bag is of excellent quality and fits very nicely on my Vektron.
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Posted 4 years ago
THANK YOU VERY MUCH TRITON CYCLES. I REQUIRED AN IMPORTANT PART FOR A 10 YEAR OLD CARBON ROAD RACE CYCLE. HARDLY USED AND IN IMMACULATE CONDITION THE MACHINE, NEVERTHELESS HAD NEED OF A NEW SEAT CAP. I DID NOT THINK I WOULD BE ABLE TO LOCATE ONE. ONE QUICK INTERNET SEARCH LATER, FOLLOWED BY A TELEPHONE CALL TO CONFIRM THE PART REALLY WAS AVAILABLE AND THAT WAS IT. THE ITEM WAS ORDERED ONLINE AND DELIVERED, POSTAGE FREE, WITHIN 2 DAYS. MANY THANKS CHRIS.
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Posted 4 years ago
Good communication with delivery and the packaging protected the product sufficiently. The new wheel matched the existing wheel .
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Posted 4 years ago
Perfect item, careful packaging, fast shipping. Thank you.
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Posted 4 years ago
Fast, efficient, and a great price. Thank you Triton Cycles!!
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Posted 4 years ago
The part was fine and did the job. I however ordered this part at 10:30 on a Friday and it was not dispatched until gone 2pm on the Monday (the first day of it's estimated arrival window). I'd expected the item to be dispatched on the same day especially as I had ordered in the am.
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Posted 4 years ago
Just had really good service when purchasing a pair of road shoes. The website is easy to navigate, delivery fast and importantly they were £40 cheaper than other online stores such as wiggle and sigma sports. I'll be a returning customer.
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Posted 4 years ago
Always a good price. Always a speedy delivery. Always able to see if there’s stock. This is the perfect way to get customers and keep them. Always my first choice.
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Posted 4 years ago
Great service at a great price, easy ordering and delivered very quickly. Just the job!
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Posted 4 years ago
Good catalogue, very fast shipping and interesting prices
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Posted 4 years ago
Purchased a Cannondale CAAD12, excellent price, very quick delivery - ordered bike and delivered two days later. Excellent communication from Cara at Triton Cycles 👍
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Posted 4 years ago
Brilliant company to deal with, polite, promp, and professional. Thank you
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Posted 4 years ago
processing time and delivery very long always received nothing for an order pass on February 18
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Posted 4 years ago
Super helpful people! Shoutout to Matt who helped me with gathering parts for my Rohloff bike builds.
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Posted 4 years ago
No issue with the delivery. I ordered my bike on the 15th of February and I received it five days later in Belgium.
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Posted 4 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews