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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Good piece of kit. Easy to fit and worked straight away. Delivery was brilliant. Ordered at 4:45 pm and arrived by 10 am next day.
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Posted 8 years ago
Great prices, quick delivery and fantastic repeat purchase discounts. Will use again and would recommend to everyone. Thanks!
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Posted 8 years ago
I called Triton directly directly rather than ordering the intercom on the net, always much nicer to talk to a human. The call was answered straight away and the hole process was very easy. I received confirmation by email immediately and the intercom way delivered the next morning with out me having to pay any extra. I would recommend and i would use Triton cycles again.
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Posted 8 years ago
Great product, quick delivery, would buy again no problem
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Posted 8 years ago
Great price, fast delivery. Only downside was there were no assembly instructions with the bike, but it wasn't too difficult to figure out. Very happy with the Tern Link D8.
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Posted 8 years ago
good communication and fast delivery
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Posted 8 years ago
Ordered lunchtime on Monday, delivered by a great courier service 11am Tuesday. Excellent service, I can't fault them.
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Posted 8 years ago
Excellent product arrived within a couple of days. I think Triton should not send out a confirming letter with stated delivery for the next day. The next day I stayed in, was informed by email mid morning that the parcel had not been received by dpd and would not be delivered that day. Parcel arrived the next day at the given time slot.
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Posted 8 years ago
Shopping experience was easy & the forks arrived quickly. I'd shop with Triton again :-)
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Posted 8 years ago
Too class service will shop with you again allgood buildmaster
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Posted 8 years ago
missed my 1st delivery day as asked to leave package with neighbours. not even sure neighbours were tried as following day I had just got in from work when delivery arrived at my door without neighbours tried. not particularly happy or unhappy. i do wonder why though our views are requested, let alone even read if email requests are ignored.
Helpful Report
Posted 8 years ago
Hi there, I'm very sorry for any inconvenience caused. Your email request was definitely not ignored as DPD did receive the request for your delivery to be left with a neighbour if you were not in to receive it. The system shows that DPD were unable to deliver the parcel and left a calling card, perhaps they tried your neighbours but they were not in as well. As for the delivery on the following day, you should have received a text and/or email informing you of the new one hour delivery window, I'm sorry if you missed it. DPD do try to deliver to the original delivery address before trying the neighbours. We greatly value our customer feedbacks as it helps us grow. We are constantly seeking to improve our services; feedbacks help us see what we're doing right and what we can improve on. Thank you very much for your feedback, we will strive to improve on this and hopefully you'll have a more pleasant shopping experience with us the next time! Again, I'm very sorry for any inconvenience caused! Kind regards, Triton Cycles
Posted 8 years ago
Easily ordered online on a Bank Holiday and the bike arrived on the Wednesday. The packaging was good and the product undamaged. The bike is a Cannondale Hooligan, and due to the single sided fork with disc brake I was unsure how to fit the front wheel so I phoned the store for advice. They knew exactly what I was talking about and were very helpful. The bike itself is excellent and Triton had it for a very good price. My only criticism of the bike, is compared to earlier incarnations, tyre size is quite restricted by the chainstays, and Cannondale have done away with front luggage mounting plate, which I would have found useful by adapting to suit Brompton luggage. Overall excellent !
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Posted 8 years ago
Bought a Duotrap sensor for my Trek Emonda S6. Price on Triton Cycles was the best that I could find. And the delivery was free and fast too; just a couple of days. Item was as described, in the original box and well packaged. Would buy again from them.
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Posted 8 years ago
I phoned to check stock, very quickly and efficiently was told stock was there, placed the order on Tuesday at 1630 and the frameset was with me on Thursday mid-morning. Couldn't be happier, thanks.
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Posted 8 years ago
It was a great service no problems and came on time
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Posted 8 years ago
Amazing service! Quick response to emails and early delivery! Highly recommended!
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Posted 8 years ago
From order to goods arriving around 4 days. Can't fault that
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Posted 8 years ago
I was after some HT components T1 pedals for my DH bike when I found triton cycles via a Google search. I phoned first to check they had actual stock (something tredz bikes didn't have despite showing stock !) and effectively drop shipping goods, naughty. Anyway, I placed my order and my pedals turned up in good time. I will use triton again Thanks
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Posted 8 years ago
Free postage and item arrived the day after I had ordered it. Would have no hesitation in using again or recommending others to do so. Ben
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Posted 8 years ago
Ordered 5 items from 5 different companies on same day. This turned up a day before anyone else. Awesome product and fantastic service!
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Posted 8 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews