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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Informed me straight away that my items were not in stock,gave me the options to of what was available and delivered very quick
Helpful Report
Posted 8 years ago
order,delivery and general guidance post delivery were all very good. I had some difficulties relating to the luggage carrier and was given clear instructions with pics. shall recommend Triton to my friends.
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Posted 8 years ago
I bought a CAAD10 from Triton 5 years ago which recently developed a crack in the frame. My warranty claim was dealt with quickly and with great communication. I received a new frame as a replacement. Excellent customer service.
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Posted 8 years ago
Great service at a good price good delivery service on time and fast.
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Posted 8 years ago
Easy fast products as stated
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Posted 8 years ago
A minor problem with delivery but quickly sorted. Excellent.
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Posted 8 years ago
Good prices, quick turnaround, helpful staff - what's not to like?
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Posted 8 years ago
Item listed is actually not available. Item despatched message sent. Contacted customer services when item not received after a few days to be informed item is not available. Hence, got a refund.
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Posted 8 years ago
Hi there, We are very sorry for the error in our listing. We believed the item you ordered was available when we listed the product, but it seems there were some miscommunication between ourselves and our supplier. We are very sorry for any inconvenience this may have caused. If you have any questions please feel free to contact us! Kind regards, Triton Cycles.
Posted 8 years ago
I put in my address correctly (I have my order confirmation with the correct address on it) however somewhere in your process you changed my address to a house down the street! I emailed you but got no reply. I left a note on the DPD website but I still wasn't convinced anyone had recognised the problem. In the end I tracked the delivery man online and found him trying to deliver to the wrong address. A lot of effort on my part to correct your mistake which no-one seemed to acknowledge or try to help with. I have used Triton before but sadly I will be hesitant in future.
Helpful Report
Posted 8 years ago
Hi there, We are very sorry for the error on our part and for the lack of communication. We are usually very good with communicating with our customers and getting things resolved. However on rare occasions mistakes do happen. It seems like for whatever reason, we didn't receive your email. Your address has been corrected and updated on our system and we promise this will never happen again! We are sorry for any inconvenience this may have caused. If you have any questions please feel free to contact us! Kind regards, Triton Cycles.
Posted 8 years ago
Your product is great. However, unfortunately every time I have purchased from Triton cycles I have had problems with the delivery company you use. DPD are very poor. Each time I have asked for the product to be delivered to a neighbour. Each time I get a text confirmation that this request has been received. However each time DPD attempt to deliver to my house.... I'm not in! I then have to rearrange a delivery. I would consider not using Triton because of DPD
Helpful Report
Posted 8 years ago
Hi there, I'm very sorry you have had issues with DPD on multiple occasions. The courier is and have been very good for us overall, many of our customers are happy with the service they receive from DPD. Unfortunately it seems nobody can be perfect across the whole country. Please don't hesitate from using us in the future because of DPD. We have access to multiple couriers and we can always use a different one to deliver your order if you let us know in advance. If you have any questions please feel free to contact us! Kind regards, Triton Cycles.
Posted 8 years ago
The pump was the exact one I was looking for and was the right price. Arrived within a few days, delivered at the time stated. Good quality, excellent service
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Posted 8 years ago
great service guys ordered 3pm and received the following morning :)
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Posted 8 years ago
Excellent service and fast delivery, keeping me fully informed about my order. Thanks very nice to have done business with. ????
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Posted 8 years ago
Prompt, informative delivery service followed by the arrival of ordered item which was of very good quality and a better colour than we had anticipated ! Excellent, will shop with you again for sure.
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Posted 8 years ago
My goods were dispatched very quickly . An excellent service
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Posted 8 years ago
Really impressed. First time customer, dispatch and delivery time exceeded expectations and the item was exactly what was advertised.
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Posted 8 years ago
Fast service, good price and good tyre
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Posted 8 years ago
Ordered product easily online, was informed of order placed and subsequently at each stage of delivery with delivery date and time to within 1 hour. Delivery included and was with me within less than two days from order.
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Posted 8 years ago
Very good price, quick delivery, no issues at all. Would use again
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Posted 8 years ago
I am very happy with the .are serious, achievers service. excellent store. Thank you very much
Triton Cycles 5 star review on 30th July 2016
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Posted 8 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews