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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
The order I placed arrived in good time, however it’s a shame the same can’t be said for an order my partner placed at the same time for a bike frame - no contact despite repeated attempts to find out what is going on, money taken, no frame, no apology, no contact. What is going on?
Helpful Report
Posted 4 years ago
So far phenomenally poor customer service - no response to emails on an item I ordered and paid over GBP500 nearly 3 months ago;- Hi Triton Cycles, Can you please let us know the status of the Burley D'Lite Single Trailer is which we ordered nearly 3 months ago?  Order Confirmation #137063 (WEB137063)  Thanks!Mark
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Posted 4 years ago
Ordered part easily, was delivered in a couple of days. Packaged well. And part was original and well packaged. First order, we defo use again when needed. Thanks for good service..
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Posted 4 years ago
Super speedy delivery less than 24hrs anazing
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Posted 4 years ago
Vast & interesting range of stock. Fast & accurate delivery details. Auto refunded item that was no longer available in the original multi item order. Swift & seamless process. Excellent online shop.
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Posted 4 years ago
Took 40+ days for my order to arrive and even then only when I threatened to start the chargeback process on Twitter did they respond to any emails. Do not use Triton Cycles.
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Posted 4 years ago
Worst customer service I have ever experienced. Second order I've made from this site, both times they haven't actually had stock of the product to send out. First time I gave them the benefit of the doubt, second time I sent numerous emails to no avail so couldn't cancel my order and have only just received the goods 10 weeks after ordering, with no contact from Triton whatsoever to explain why my order hadn't been processed even though it was "in stock" when I made the order. Awful.
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Posted 4 years ago
Everything arrived promptly as ordered.
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Posted 4 years ago
great! punctual and the product is perect
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Posted 4 years ago
Order not yet received. No response to my mail question 2 weeks ago! Very dissatisfied at the moment.
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Posted 4 years ago
excellent next day delivery!
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Posted 4 years ago
Great price and speedy delivery with regular updates on delivery etc. One of the few shops to stock the desired part. Great stuff!
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Posted 4 years ago
The only shop that stocked GT Stomper 24 My son will be over moon on his birthday Ordered arrived 2 days later perfect condition great service Thanks Triton
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Posted 4 years ago
I live in the US and ordered a part for my bike. It was delivered in less than a week and was exactly what I ordered
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Posted 4 years ago
Email response very limited, unable to reach a person on the phone after a couple of attempts. Website informs an order can be cancelled as long as not yet dispatched and no email response.
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Posted 4 years ago
Really quick delivery and kept me informed about my order.
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Posted 4 years ago
Excellent service, bike arrived in less than 24hrs from me ordering it. BRILLIANT!!
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Posted 4 years ago
Great that you have so many Trek spares, they're not easy to find. Items delivered as promised in 3 days. Thanks.
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Posted 4 years ago
Great service. Easy to use website. Will definately use again. Thanks
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Posted 4 years ago
Ordered parts, they were delivered very quickly and were good quality, will definitely be using Triton again.
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Posted 4 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews