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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Simply brilliant service, and very knowledgeable and helpful staff. Many thanks Jamie.
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Posted 6 years ago
quick delivery; great price - happy customer
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Posted 6 years ago
Items were as expected and arrived in good time. First time to use this site and will use again.
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Posted 6 years ago
Fast delivery and in stock will use again
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Posted 6 years ago
Ordered from France. Item received 3 days after. Very fast.
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Posted 6 years ago
I called Triton Cycles enquiring about a bicycle rack and the next day it was delivered. Well packaged, original part and quick, what more could you ask for. Thank you!
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Posted 6 years ago
Goods out of stock, delivery not on time, parcels divided and not sent. Little/no information.
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Posted 6 years ago
they marked a product i urgently needed as in stock. It was not. I ordered on a saturday, called to chase on tuesday, was told it would ship that evening. called again to chase the next day and was told unapologetically it was not in stock and never was. To late to get from anywhere else without heavy delivery charge. think they should have paid this charge for me. no apology issued. My first purchase with them. wont buy anything again. terrible customer service. could have kept me with a modicum of decency.
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Posted 6 years ago
Fast delivery, easy to use.
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Posted 6 years ago
Great service
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Posted 6 years ago
I pre ordered a helmet for my daughter. The website was clear and easy to use. The helmet was dispatched as soon as it became available and arrived within the time promised. I was notified about the estimated delivery time and the product was exactly as described (and best value for money).
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Posted 6 years ago
Very helpful and efficient service.. no hesitation to recommend Triton Cycles
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Posted 6 years ago
Good price, very quick delivery, lots of varied stock. Very happy with my purchase
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Posted 6 years ago
Triton always have a great selection of products and orders are delivered quickly. Would be 5 stars but shipping is too expensive for smaller items.
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Posted 6 years ago
As a first time customer I used triton as they carried a particular Bontrager product. Ups made a shipping error - I contacted triton to arrange a refund of the shipping costs with ups; they refused. Simply put there are other online providers who will give you a better experience. Chain reaction / merlin or my personal favourite, bike components.de I won’t use them again.
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Posted 6 years ago
Hi Richard, I'm sorry to hear you weren't happy with the service we provided on your order. Having looked into your order i can see we dispatched your saddle within 2 business days. Sadly UPS misrouted your item which did add an extra day to the delivery schedule . I apologise for any inconvenience this caused, we have taken this up directly with UPS. As we already subsidise the shipping to Switzerland heavily we are unable to offer a refund on the shipping costs. Once again i'm sorry, we didn't meet your expectations on this order. Kind regards - Triton Cycles
Posted 6 years ago
excellent service
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Posted 6 years ago
Good price and super fast delivery!
Triton Cycles 5 star review on 14th April 2018
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Posted 6 years ago
replied to emailed questions and were good with a complicated order
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Posted 6 years ago
Easy to use website, good prices, quick delivery.
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Posted 6 years ago
It all went so quickly and without any problem. Super reliable and the bikeframe came excellently wrapped. Thank you!
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Posted 6 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews