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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Very helpful service and they shipped my bike exactly when they said they would.
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Posted 4 years ago
Very helpful service. Always answered any queries and delivered on time.
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Posted 4 years ago
Excellent service and prompt delivery.
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Posted 4 years ago
I ordered and paid last month for a component and have emailed this company twice for an update and I've had no response. Now seeking a refund but still not replying.
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Posted 4 years ago
First class service and parts arrived ahead of time..
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Posted 4 years ago
Nice prompt delivery, good quality items.
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Posted 4 years ago
I ordered my component 5 weeks ago and still not received anything, no news from my email...
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Posted 4 years ago
Whilst other cycle retailers have been slow in processing orders and responding to enquiries the service at Triton has been nothing short of being fantastic and fast during Co-Vid 19, kudos to everyone at Triton Cycles.
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Posted 4 years ago
Ordered a gt carbon elite gravel bike £500 cheaper than anywhere else. After reading reviews I was a little sceptical I'd get the bike. The bike arrived after 2 weeks packaged no problem. The bike shops independant and with this lockdown has meant people are buying online, hats off to this shop staying open and actually trying to fulfil orders during this lockdown. Think some of the reviews are not only unjustified but rude also.
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Posted 4 years ago
Easy to order, delivery was spot on great communication. The whole process was spot on, helmet looks and feels great will use again in future.
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Posted 4 years ago
I ordered the saris fluid 2 bike trainer for a great price, Triton cycles were cheaper than anyone online, so definite thumbs up from me. The item arrived really promptly, I would highly recommend Triton to any one, great to deal with, spot on communication, very prompt reply. AAA+++++
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Posted 4 years ago
Excellent customer service and very speedy delivery. Thank yoi
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Posted 4 years ago
Good product selection at reasonable prices. Speedy delivery, my order arrived well before the estimated delivery date.
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Posted 4 years ago
Great service and received bike very quickly. Also a great price compared to others would recommend to anyone
Triton Cycles 5 star review on 3rd June 2020
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Posted 4 years ago
Délais de livraison extrêmement long , aucun suivi , où est ma commande ?!!
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Posted 4 years ago
+ : navigation du site web agréable. Bon choix d'articles. Très bonne expérience avec le service client. Courtois et disponible. - : affichage du stock disponible sur le site pas forcément à jour au moment de la commande, implique donc un délai de livraison plus important.
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Posted 4 years ago
Vélo bmx inspyre très bonne qualité et livraison en 4 jours mal grès le confinement ! Mon garçon le manie très facilement. Merci
Triton Cycles 5 star review on 2nd June 2020
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Posted 4 years ago
Okay i allready made a review an google so let me copy Paste it, because I’m too lazy: So I'm native french/german so please excuse my grammar... I was on the search after a specific bike: GT Grade Carbon Carbon Expert 2020 /Colour Jade so with the help of google i found triton cycle and they got pretty amazing price and deals, especially if you don't have to pay the VAT in the UK, which is with 20% pretty high compare to Swiss MwSt -> 7.7%. so i wanted to order the bike (check my printscreen) but I had 2 question about the right frame size and the VAT return. Unfortunately and like the other reviewer said before, they're not reachable on the phone and didnt answer my 2 mails... so i wasn't sure if its a scam or not and I didnt ordered the bike. and then i started to read the review and check about reddit, you know stuff you do, to be sure about a firm. after a week or two, i decided "fuck it" i'll pay with the credit card and if i don't get the good, then mastercard will reimburse my purchase. but then the bike i wanted GT Grade Carbon, wasn't anymore available and I was kind of piss of myself and mad because i didnt get any answer. After that i thought okay, so they're real and have a stock and the online shop is somehow connected to the stocks, so i dediced again to give it a try with the: cannondale topstone carbon 105 which is pretty similar from the spec and geometry i just like the frame more from the GT. so let me make the story short: I ordered the bike on 21. May and received it on 28. may see the print screen (Triton and TNT). -> thats just a week and I'm living in Switzerland and with the borders regulation with corona it's pretty fast! so what i want to tell is -> maybe the communication is bad but the service and price is GREAT! thanks guys i'm really happy with my purchase! i gove Triton cycle just 4 Star out of 5 because the lack of communication. with better communication i would have give them 5 Stars.
Triton Cycles 4 star review on 2nd June 2020 Triton Cycles 4 star review on 2nd June 2020
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Posted 4 years ago
Took 4 weeks to even hear anything after a couple emails. As soon as I emailed for a refund half an hour later my order was magically dispatched wouldn’t not use again
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Posted 4 years ago
Ordered on Wednesday, arrived on the following Monday . Great, thanks.
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Posted 4 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews