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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Good service
Helpful Report
Posted 5 years ago
Très satisfait du site et de l'équipe qui répond très rapidement à mes questions. Je recommanderai !
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Posted 5 years ago
Great service, competitive deals and fantastic delivery
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Posted 5 years ago
Hasle free fast bargain.
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Posted 5 years ago
Five star service very helpful staff.
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Posted 5 years ago
Ordering process is quick and easy. Received a dispatch email on the Monday (first day of five day advised delivery period). Nothing received by Friday so contacted Triton, representative apologised that nothing had turned up (as it should have done) so said she would send another wheel set for the following Monday which arrived as hoped. So overall, only one day past expected delivery date. Product was as expected.
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Posted 5 years ago
Prompt delivery and items just as expected. Great experience with Triton as per normal.
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Posted 5 years ago
Amazingly fast delivery and communication throughout. Great service. Thank you.
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Posted 5 years ago
It's great to see that an item is in stock before ordering. I don't want my time wasted by the retailer promising something they can't deliver, so Triton Cycles gets my vote as a great place to shop. The description enabled me to see that what was being sold was what I wanted, would fit perfectly. I was easily able to track my order and delivery was swift. I am very pleased with the way things went.
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Posted 5 years ago
Item as described however was emailed to say delivery on a certain date then emailed again to say order was cancelled. Called triton who said there had been a mistake and another one would be sent out.
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Posted 5 years ago
Very good service - next day delivery. Excellent product
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Posted 5 years ago
Fantastic service, could not hope to find better
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Posted 5 years ago
I'm a US biker. I needed a small part for my wife's Trek Time Trial bike. Triton was the only place on the internet that had it. The part was less than 30grams. The shipping was $38.60. This is ridiculous. If you want more business from the United States you need to correct your shipping charges. Your competitor "Chain Reaction Cycles" is more reasonable and fair in shipping costs. Mark Granger, DDS
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Posted 5 years ago
Perfect services, good products
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Posted 5 years ago
I ordered a part which unfortunately was out of stock. This meant a delay of about 5 weeks, however I was kept informed at all times, so this wasn’t a problem
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Posted 5 years ago
delivery in time, excellent product
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Posted 5 years ago
I was well advised as to the correct derailleur hanger I needed to replace my Snapped one. Having already been poorly advised by a different company, this is very much appreciated.
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Posted 5 years ago
Bicycle came preassembled, well packed and in a timely manner for international shipping. A pleasant surprise was that brake setup was a European version - front/left and back/right. Thank you!
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Posted 5 years ago
Ordered Friday evening the gear leavers delivered Wednesday morning. Emails to explain when they would come. Thanks.
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Posted 5 years ago
Order process was fine, shame about the Mongoose BMX build. Good website but no email confirmation form Triton of the order once placed. Quick delivery. BMX bottom bracket creaking from new, local bike shop sorted it out, tightened properly and greased. Alternative was to ship back to Triton and wait for a fix or a replacement when we needed the bike that weekend.
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Posted 5 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews