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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Fast efficient service.
Helpful Report
Posted 8 years ago
V quick turnaround and delivery on a pair of MTB shoes. Normally only shop online with the 'big boys' Wiggle, CRC etc but service and customer experience just as good. thanks
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Posted 8 years ago
Great service, very efficient and reliable. Will use Triton again when the need arises.
Helpful Report
Posted 8 years ago
I bought the bontrager xxx carbon seatpost and the adapter ears for 7x9mm saddle rails which are recommended and deemed compatible on the website. These are clearly not compatible components, evident to anybody packing the goods for postage. I phoned customer services and was told somebody would get back to me within 30mins. 2 hours later and no response. I called back and was told somebody would email me by the end of the day pending a response from bontrager/trek. Still no information with regards to the correct adapter ears for this high-end seatpost by the following day, I phoned to explain my frustration and request a return. No apology was given and I was spoken to like a nuisance customer. Considering I'd invested in excess of £130 on a product I was looking forward to using, the experience was wasted by Triton Cycles. I shan't be using the company again, nor will I be recommending it to a single cyclist.
Helpful Report
Posted 8 years ago
Hi there, I'm very sorry that you’ve had a negative experience shopping with us. We value all of our customers and any interaction we have with our customers. We try to be as professional and helpful as possible in any situation, I’m very sorry if you felt we were anything but. We try our best to keep our product descriptions correct and up-to-date. Our product information comes from our suppliers and unfortunately it was incorrect at the time; this has now been amended. We also try to respond to customer queries as quickly as possible. We contacted the supplier to find out which adapter ears would be compatible with that specific seatpost as soon as possible and they in turn tried to find out for us in a timely manner. I'm sorry we did not meet your expectations. If you have any questions please feel free to contact us! Kind regards, Triton Cycles
Posted 8 years ago
Prompt delivery and just as described. What more could you want? Thank you!
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Posted 8 years ago
Competetive prices, cheaper than everyone in this instance. Good service, ordered monday evening and it arrived on friday. Will definitely use again.
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Posted 8 years ago
Ordered my Krampus fork late Weds evening and it was despatched the next day, I managed to miss the DPD driver on the Friday (Doh!) but arranged through DPD web link to have it delivered to a local shop and it arrived on Saturday. Great price on the fork from Triton and great service from DPD. All round greatness!
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Posted 8 years ago
Good price and super quick delivery.
Helpful Report
Posted 8 years ago
Great service - well priced and really quick delivery
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Posted 8 years ago
Good service & price, quick delivery. Thanks
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Posted 8 years ago
The only place that advertised the items I wanted so top marks for that alone! Excellent communication about receiving the order, when it would be processed, dispatched and delivery times. You really couldn't ask for more! Thanks Triton Cycles!
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Posted 8 years ago
Sent quickly, no hassle. Good stuff.
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Posted 8 years ago
Simply brilliant service without the clutter of masses of unnecessary emails. Just very quick delivery using dpd and their brilliant tracking. Good prices too so will be using them again. 5*
Helpful Report
Posted 8 years ago
Excellent service.
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Posted 8 years ago
Vert good!
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Posted 8 years ago
Excellent price and delivery. Very quick turn around of my order and very fast delivery. Thanks
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Posted 8 years ago
Excellent service. Easy to use website and quick delivery.
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Posted 8 years ago
Happy with the quick delivery and correspondence when I had a query.
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Posted 8 years ago
very good service, will use again.
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Posted 8 years ago
Great service, best price around for what I ordered and delivered mega quick. I will definitely be using them again.
Helpful Report
Posted 8 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews