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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Great service, quick delivery and great price. Can I ask for more?
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Posted 8 years ago
Excellent website - super fast delivery! Will order again :-)
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Posted 8 years ago
Shopping with Triton Cycles was very easy, I had a good value on a bike, delivery was very quick and the bike was exactly as described. The only drawback was that the bike needed some assembly (which is stated on the website) but no instructions were provided at all. On actually bike box the manufacturer wrote that the seller should either assemble the bike or give clear instructions on how to do it. This is merely a constructive comment. I would definitely buy again from Triton Cycles.
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Posted 8 years ago
Best price on the net. Fast, couriered delivery. Just begs the question why you'd ever waste time going down to the LBS
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Posted 8 years ago
The website was easy to navigate, stock was in and item delivered within 1 week.
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Posted 8 years ago
I work as a bike mechanic, ordered a freehub last Monday good price £14. Item had a £5 delivery to Northern Ireland. Arrived Tuesday, following day. Didn't mind postage price with such a quick delivery to Northern Ireland. Good stuff Triton.
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Posted 8 years ago
Super fast delivery, great price, will definitely use again.. Thanks
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Posted 8 years ago
Rare product at a good price arrived next day on standard free shipping. Can't fault it.
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Posted 8 years ago
Dispatched on day of order, used excellent courier which gives hour of delivery and product when it turned up was excellent. All in all fantastic.
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Posted 8 years ago
Use this axel for Trek Scratch 9 2010 frame. Worked perfectly. Many thanks
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Posted 8 years ago
Very quick delivery, excellent.
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Posted 8 years ago
Triton sent me out a pre-opened box with missing parts and then pretended that they hadn't received the return. I included a return address on the package and obtained a 'proof of postage' from my local post office, so there can be little doubt that they received the return. This company knowingly sent me an incomplete item and then cheated me out of my money.
Helpful Report
Posted 8 years ago
Hi Jonathan, Apologies if it seems like we sent out a pre-opened box. The specific brand and type of product you ordered has an unsealed box packaging and that is how we received it from our suppliers. We would never knowingly send out an incomplete item. There is no indication on our systems that you contacted us about the issue with the product before sending it back on your own accord. We would have recommended you returned it to us via Royal Mail First Class Recorded as that is what we reimburse up to, and we would have sent you a replacement. However, all we received was a query 2 to 3 weeks after your order date informing us that you had sent it back and would like a refund. We are not a big company and such your order definitely would not have been lost in our warehouse as we do not have huge amounts of returns daily/weekly. We recommend raising a lost parcel claim with Royal Mail. We will do our best to work with you to resolve this. I am very sorry that this issue has arisen and has unfolded in this manner. We try to do right by our customers and approach things in a fair way. If you have any questions please feel free to contact us! Kind regards, Triton Cycles.
Posted 8 years ago
Fantastic service from you guys. But DPD lost my parcel. And wasn't very helpful. Regards Jonny Haigh
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Posted 8 years ago
Didnt expect dispatch and delivery so quickly..good price
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Posted 8 years ago
Excellent service, will be using them again
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Posted 8 years ago
Super quick FREE delivery! Arrived next day. Recommended
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Posted 8 years ago
Super quick postage and great price. Thanks!
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Posted 8 years ago
Excellent price, great comms and speedy delivery too!
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Posted 8 years ago
Unusual item sourced here;- a spare part. Glad to have found it, and ordered 2. Quickly supplied;- good service.
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Posted 8 years ago
Best price around and fast delivery too!
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Posted 8 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews