Tropical Supplies North East Ltd Reviews

Name: Tropical Supplies North East Ltd
Address: ROCK FARM, DURHAM
Rating: 4.85

4.9 Rating 381 Reviews

96 %

of reviewers recommend Tropical Supplies North East Ltd

4.9

Based on 381 reviews

Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Phone:

01429821232

Email:

tropicalsuppliesneltd@gmail.com

Location:

ROCK FARM
DURHAM
DH6 3NL

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Tropical Supplies North East Ltd 5 star review on 8th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Helpful ! Yes”

Helpful Report

Posted 4 years ago

“Same day van delivery is spot on. Everything I was after was in stock. Didn’t order any love stick this time around but I will be in the future”

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Posted 4 years ago

“Simply the best Great service good prices and excellent quality”

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Posted 4 years ago

“Very helpful and knowledgeable. Done a water test for me and I got the parts I needed for my filter. Thanks”

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Posted 4 years ago

“Excellent customer care will be shopping here again thanks”

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Posted 4 years ago

“Ordered some fish through the website and collected 30 mins later, fast, efficient and friendly. Thanks very much”

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Posted 4 years ago

“Excellent service as always. Deliveries are a great alternative to get supplies during this difficult situation we are in. Excellent shop and online service. Stay safe lads”

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Posted 4 years ago

“Betta arrived looking healthy and is doing well really happy with him. However the plants I have received are decaying and not in a good state really. The live brine shrimp unfortunately over 60% were dead, I appreciate this can happen but it’s frustrating. I was really happy with the next day delivery as you were so busy but the plants have really let this first order down. With a £40 min order plus £15 delivery I am reluctant to order again. Hope you appreciate my honest feedback.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your valued review! i do apologise about the brine shrimp and plants i do believe they where in perfect condition when removed from the tank, and believe the brine shrimp might have died in transport, i have refunded you for the live foods and a 50% refund on the live plants, Thank you tsneuk team

Posted 4 years ago

“Really happy with my fish and products from your self! Deffo won’t shop esl where from now on! And same day drop off service daily vans service can’t get any better even anytime advise. They deffo go above and beyond to help.”

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Posted 4 years ago

“Brilliant service during such a difficult time. Can not fault the guys as they are out late making sure everyone gets their deliveries, fish in perfect health. OUSTANDING!!!”

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Posted 4 years ago

“Thank you for your excellent service. Fantastic from start to finish. Stay safe lads”

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Posted 4 years ago

“Great service especially in these hard times communication was great”

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Posted 4 years ago

“Excellent website and lots of choice can't fault the shop either”

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Posted 4 years ago

“Brilliant service as always especially through these difficult times”

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Posted 4 years ago

“Fantastic service always helful and go out of their way to help in this lockdown”

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Posted 4 years ago

“Excellent online service at a difficult time. Thank you.”

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Posted 4 years ago

“Can’t fault anything. Questions answered, order completed easily and delivered with 5 hours. Will definitely use again. Thank you.”

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Posted 4 years ago

“Very easy to use the online ordering system and delivery was quick and efficient highly recommend this supplier”

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Posted 4 years ago

“Fantastic customer service, go above and beyond to help you. I ordered my fish and they were with me within a few hours. Beautiful fish, very happy with my purchase. I Will definitely be shopping with Tropical supplies north east again.. Sooner rather than later if i get my own way 😂. Thank you 😀😀😀.”

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Posted 4 years ago

“Very good customer service and top quality products very happy 😊”

Helpful Report

Posted 4 years ago

Tropical Supplies North East Ltd is rated 4.9 based on 381 reviews