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Tropical Supplies North East Ltd Reviews

4.9 Rating 381 Reviews
96 %
of reviewers recommend Tropical Supplies North East Ltd
4.9
Based on 381 reviews
Customer Service
Communication Channels
Live Chat, Telephone
Read Tropical Supplies North East Ltd  Reviews
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Phone:

01429821232

Email:

tropicalsuppliesneltd@gmail.com

Location:

ROCK FARM
DURHAM
DH6 3NL

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Good customer service. Quick dispatch and friendly staff!
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Posted 3 years ago
I'm very happy with my fish I bought. Theres lots of choice and I will certainly buy more fish from here. Any help or advice is freely available . Thankyou
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Posted 3 years ago
A* as always
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Posted 3 years ago
Ordered plants for a small indoor tank. Delivered well packed and as on time as promised. I would use them again.
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Posted 4 years ago
I haven’t been able to get away from the house due to work/distancing. So I took advantage of the local delivery and they didn’t disappoint, Carl was at my doorstep within a few hours. The best part was they phoned me when a fish wasn’t quite what was pictured (due to it being female instead of male) and offered a chance to change to a better alternative.
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Posted 4 years ago
Friendly knowledgeable with instant support. Fish always good quality and the extra support for delivery makes them too of their game. Highly recommend
Tropical Supplies North East Ltd  5 star review on 30th November 2020 Tropical Supplies North East Ltd  5 star review on 30th November 2020
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Posted 4 years ago
Ordered some tropical fish and was at my door within one hour, very speedy but safe delivery of live stock and as always very good customer service
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Posted 4 years ago
Excellent Service Very Helpful
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Posted 4 years ago
Great service found out they deliver. So got on the phones ask what was in stock and they advised me what fish could go with what, put an order in online and was delivered just a couple of hours later. Lovely fish bright and healthy.
Tropical Supplies North East Ltd  5 star review on 23rd November 2020
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Posted 4 years ago
Although they are not the closest store to me they are pretty much the only place I go to now. This is mainly because of their amazing range and helpful staff.
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Posted 4 years ago
Very friendly knowledgeable service
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Posted 4 years ago
As always great service. Went to collect water I'd purchased online, ended up buying some coral with great advice from Carl. Quality and price of coral is exceptional. Thanks again guys.
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Posted 4 years ago
Service was amazing, would recommend to anyone. Fish arrived in fantastic condition with really vibrant colours. Communication with staff prior to delivery was A*. Will deal with these guys again! Thank you!
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Posted 4 years ago
Great shop full of stock and friendly staff. Definitely will be returning.
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Posted 4 years ago
Great friendly genuine advice from your LFS, exactly what you need.
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Posted 4 years ago
Always a great service, the shop is a credit to dan and Carl who have come a long way in a short space of time. Keep u other good work
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Posted 4 years ago
Really helpful staff that know their stuff. Excellent products and nice healthy stock.
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Posted 4 years ago
Great service as always. 👍
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Posted 4 years ago
Really enjoy visiting this shop! Both lads very helpful and take their time to discuss things with you! Will definitely be returning! I like how the shop is always expanding and Improving and I am impressed with the modern/clean appearance of the Shop.
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Posted 4 years ago
Always busy in the shop, upgrading and expanding, yet they can still find the time for a chat, advice and sometimes a telling off for not getting it right at home, great customer service. Even wished me a Happy Birthday, (but no pressie or cake!)
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Posted 4 years ago
Darn it! We will have to get you a pressie on your next one haha!
Posted 4 years ago
Tropical Supplies North East Ltd is rated 4.9 based on 381 reviews