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Tropical Supplies North East Ltd Reviews

4.9 Rating 381 Reviews
96 %
of reviewers recommend Tropical Supplies North East Ltd
4.9
Based on 381 reviews
Customer Service
Communication Channels
Live Chat, Telephone
Read Tropical Supplies North East Ltd  Reviews
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Phone:

01429821232

Email:

tropicalsuppliesneltd@gmail.com

Location:

ROCK FARM
DURHAM
DH6 3NL

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Excellent, prompt delivery. Fish beautiful and healthy. Service and advice first class. Would definitely recommend.
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Posted 4 years ago
First time at the store and what can i say the store was very clean and tanks where clean and well looked after and the staff where second to none very helpfull would highly recommend
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Posted 4 years ago
Really polite, good communication excellent service
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Posted 4 years ago
Spot on
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Posted 4 years ago
Good quick service, I ordered on line and collected in person. Bit of a drive for me but it was good to see the place. Would have loved to look around and will definitely be back when restrictions are removed. So far the fish are looking well and very busy investigating their new environment.
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Posted 4 years ago
Great will use again
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Posted 4 years ago
Love this shop, if you havnt been I totally recommend it, lovely helpful staff, that can sort out any problems you may have, and an assortment of fish and accessories you wouldn't believe! could spend all day here!
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Posted 4 years ago
Thank you so much! :)
Posted 4 years ago
Amazing place get everything you could ask for and I will be ordering a lot more from them they are fast on delivery and have an amazing range of tropical fish thank you tropical supplies north east
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Posted 4 years ago
Thank you so much! :)
Posted 4 years ago
Shocking customer service shocking fish quality
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Posted 4 years ago
Hi emma, after speaking on the phone this morning. at the time of the sale you where happy to take the fish away after viewing them and then never contacted us since and leave a 1 star review almost 3 weeks later ? We would never let fish leave this store in a poor condition, if there was a problem we are more then happy to deal with any issue. I find this review invalid as the fish where amazing when bagged as i personally bagged them up and you where happy to leave with the fish you got and never contacted us since. Thank you :)
Posted 4 years ago
Fantastic company, ordered Wednesday morning at 9.00am, I had an email at 9.20am it was despatched. Arrived Friday morning, superb!! Thank you so much!!
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Posted 4 years ago
Good set of lads, they know what they are talking about. Always have time for your questions.
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Posted 4 years ago
Fast efficent and fantastic quality products - cant rate highly enough
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Posted 4 years ago
Cracking shop, vast selection of fish.
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Posted 4 years ago
Phoned the store with a query on an item and the guy was very helpful and knew his stuff he rung me back later and had gone out of his way to contact the supplier direct to get confirmation on my query. Top customer service. Will be using Tropical Supplies again.
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Posted 4 years ago
Ordered in the morning replied straight away and picked up in the afternoon great service and fish are great quality will be ordering again soon
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Posted 4 years ago
Excellent advise and service. Thank you
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Posted 4 years ago
Great shop, all the workers know what they're talking about and always give great advice.
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Posted 4 years ago
Awesome as usual 👍🏻
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Posted 4 years ago
Fantastic shop with a great range and very helpful staff. Very pleased with our purchases, will definitely be back
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Posted 4 years ago
Excellent service, very friendly and helpful, will deffo be using them again
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Posted 4 years ago
Tropical Supplies North East Ltd is rated 4.9 based on 381 reviews