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Tropical Supplies North East Ltd Reviews

4.9 Rating 381 Reviews
96 %
of reviewers recommend Tropical Supplies North East Ltd
4.9
Based on 381 reviews
Customer Service
Communication Channels
Live Chat, Telephone
Read Tropical Supplies North East Ltd  Reviews
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Phone:

01429821232

Email:

tropicalsuppliesneltd@gmail.com

Location:

ROCK FARM
DURHAM
DH6 3NL

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Excellent service
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Posted 4 years ago
After seeing the store on Facebook recently after not visiting for a long while after being put off by attitudes of staff, I’d of expected more, but same old same old, nothing different stock wise to any other store same old guppy’s and neons, but the store looks decent, the owner I found to be the same very arrogant not a pleasant chap at all unlike Carl who I’ve met before who can’t do enough for you, I’m all for second chances but unfortunately won’t be back.
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Posted 4 years ago
Hi Terry, Thanks for visiting. I apologise if i came across that way but i cant recall ever being arrogant to anyone in the store, unless im arrogant because im a young business man im unsure ? So to this review I'm absolutely miffed. Just a reminder as a business owner working 16 hour days 7 days a week with no holidays and stress of running a business in these tough times is tough for anyone so please take that into account. Kind Regards Daniel Gregory
Posted 4 years ago
The lads are always Fantastic! Always have what we want, nothing is ever too much hassle!such an awesome selection of fish, plants, decor, food, treatments. Our go to shop!
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Posted 4 years ago
Very good service
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Posted 4 years ago
Deliverd on time excellent service but fish not the size i orderd
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Posted 4 years ago
Brilliant lads and shop love going when I get chance and the lads help you to the end of the earth can't fault them thank you
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Posted 4 years ago
Excellent customer service, staff very welcoming and helpful really take the time to chat with you and offer advice on any queries! New customer gained, I will definitely be back 👍
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Posted 4 years ago
Brilliant
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Posted 4 years ago
Very impressed with layout of store and well presented. The guys are all very helpful and knowledgeable. Thank you very much a full time customer bo doubt.
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Posted 4 years ago
First time in the store today good friendly staff some beautiful fish and well maintained tanks ended up with afew new American cichlids and loads of live plants definitely worth the trip and will be going back soon
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Posted 4 years ago
Well organised business here. The lads know there stuff sorted me out all the gear I needed. Definitely a regular customer now and have pre ordered my 1st stock of fish thank you guys.
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Posted 4 years ago
Lovely staff always helpful and the fish are lovely and healthy always happy shopping with them
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Posted 4 years ago
Thank you!
Posted 4 years ago
Always helpful and friendly good quality products and fish
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Posted 4 years ago
what can I say about this shop complete respect for these guys at TSNE my number one shop to go to family friendly staff always ready to help out and have a great chat aswell great tanks always clean and stocted up with a lovely selection of fish only went in for my water and walked out with lovely colony of zoas great price aswell well worth a look in you not be let down
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Posted 4 years ago
Brilliant as always never a kick in the balls
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Posted 4 years ago
Staff assisted me when I requested and are really knowledgeable on tropical and marine fish will defiantly be back again!
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Posted 4 years ago
Great Store friendly staff Defo Worth a vist! Amazing selection of fish!!!!
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Posted 4 years ago
All fish apart from the Gourami are very very small, the Cory especially is barley visible, one tiny Phantom Tetra died after a matter of hours.
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Posted 4 years ago
Hey bud I’ve dropped you a text message. We will get it sorted for you 😎
Posted 4 years ago
The staff were very friendly and helpful. The delivey was fast. The variety of fish was amazing and when the fish arriverd they looked gorgeous and were very safely packed up i will definitely be buying more in the future.
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Posted 4 years ago
Maybe the best local fish shop in North East. Everything you need for the hobby, whether that's marine, tropical or cold water, paired with staff who have a genuine love of providing your fish with the best environment for them.
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Posted 4 years ago
Tropical Supplies North East Ltd is rated 4.9 based on 381 reviews