Tropical Supplies North East Ltd Reviews

Name: Tropical Supplies North East Ltd
Address: ROCK FARM, DURHAM
Rating: 4.85

4.9 Rating 381 Reviews

96 %

of reviewers recommend Tropical Supplies North East Ltd

4.9

Based on 381 reviews

Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Phone:

01429821232

Email:

tropicalsuppliesneltd@gmail.com

Location:

ROCK FARM
DURHAM
DH6 3NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shop and great staff! ive watched them go from strength to strength other the years! nothing is ever a problem! keep up the good work ill be a customer for life!”

Helpful Report

Posted 5 years ago

“Recently purchased a Red Sea Reefer 250 and all the equipment from the shop, the lads in the store pointed me in the right direction of everything I needed and explained why the product was the right one for me, install day Daniel came to my house and spent around 3 hours doing the install to which I absolutely am over the moon about, also to add I must have asked about 1000 questions (no joke) and they’ve answered every single one!!! Cracking set of lads and an amazing shop the choices of everything he has in stock is a credit to how well the business is doing, good job lads keep it up”

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Posted 5 years ago

“Top guys top fish top shop well worth a trip.”

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Posted 5 years ago

“one of the best places in the north east to actually buy excellent quality fish at a great price not just common fish but rarer ones as well could spend all day looking around”

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Posted 5 years ago

“Professional polite and well stocked”

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Posted 5 years ago

“Spot on every time I’ve been, if they don’t have it they’ll get it. Prices are reasonable as well.”

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Posted 5 years ago

“Excellent service, great stock and good advice. Reasonable prices, definitely worth a visit”

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Posted 5 years ago

“Great place for aquarium gear and live fish. Knowledgeable staff and very helpful.”

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Posted 5 years ago

“Outstanding fish and tanks,Also excellent staff and a nice clean shop”

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Posted 5 years ago

“Great shop, bought new silver shark and an angel fish great service great staff”

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Posted 5 years ago

“I purchased a juvinile emperor angelfish from these guys my first ever time down, amazing shop so much variety and fair and reasonable prices on fish especially the marine range.”

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Posted 5 years ago

“This is a great shop. The staff are friendly and very helpful keep up the good work.”

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Posted 5 years ago

“I recently bought some live shrimp, I was given 16 instead of 20 and they all subsequently died within 24 hours therefore I only managed to feed around 6 of them. Also when in the shop, I was interested in purchasing a marine setup with a recent inheritance payment. When enquiring around the price, I was told "alot" in quite a patronising way therefore it put me off the sale. I still don't know the price. Also, gravel and other scaping supplies are a little on the expensive side compared to other outlets - as an example, white sand is £20 per 10kg but only £16 in a Blaydon outlet (both from JK Aquatics).”

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Posted 5 years ago

Hi, which sand was this ? As out white sand is £15 for 10kg and white silica sand is £10 for 10kg, silver sand for 10kg is £12. Live river shrimp are to be fed imediaelty once taken from the store as they wont survive in a bag without oxygen 😊 we do aplogise for the short fall and will give you a free bag on the house on your next visit. As for the marine tank im sure the member of staff was just fooling around and didnt mean anything bad from this as we pride ourselves on customer service. Thank you for your feeback 😊

Posted 5 years ago

“Large selection of fish. Knowledgeable and helpful staff 😊”

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Posted 5 years ago

“Informative and friendly staff , even opened shop again as I arrived just on closing time , and took time to talk through the items I needed to treat my tank.”

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Posted 5 years ago

“Can't fault anything.. Amazing service very very helpful.. See yous again soon thankyou.”

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Posted 5 years ago

“2 fish die after 2 weeks”

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Posted 5 years ago

Hi Audrey, i have just checked and there is no orders on the system associated with your email address. however sometimes these things can happen unfortunately. kind regards, tsneuk team

Posted 5 years ago

“We love Tropical Supplies. So very helpful and their knowledge is second to non.”

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Posted 5 years ago

“Excellent outlet fantastic range products with very friendly and knowledgeable staff by far the best in the north east and probably further afield”

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Posted 5 years ago

“Helpful knowledgeable staff”

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Posted 5 years ago

Tropical Supplies North East Ltd is rated 4.9 based on 381 reviews