Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,466 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic range, fantastic service! Will definitely be shopping on Trouva again!”

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Posted 3 years ago

“Very efficient customer service. Definitely I will use Trouva again. Thanks!”

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Posted 3 years ago

“My order was received the very next day. Very impressed”

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Posted 3 years ago

“Lovely products , quick delivery really pleased will order again from this site”

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Posted 3 years ago

“This was the first time I had used Trouva but I’m sure it won’t be the last. I was so impressed with the service. My purchase arrived within days and I was kept informed of its progress throughout.”

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Posted 3 years ago

“Lovely product, easy delivery and pleased to support independent business. Lovely quality pyjamas and reasonably priced.”

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Posted 3 years ago

“Love the recycled glass tumblers recently bought. Good size, attractive design, lovely smooth feel to hold. I shall look at more products.”

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Posted 3 years ago

“Great website. Lots of unusual ornaments etc. Ordering was easy, delivery quick.”

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Posted 3 years ago

“Great site with so many choices all in one place and lovely unusual items too. The only reason I didn't give a 5 is because after I bought one of my items, I was then presented with a kind of "see similar items" view and there was the same item with another seller at a cheaper price which was annoying. Shame this option was not presented when I was browsing. So before I made another purchase, I trawled through and found the same item with another seller and purchased the cheaper. So I recommend when you find an item you like, put it in the search bar to make sure that it is not listed with multiple sellers and to ensure you get it at the best price.”

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Posted 3 years ago

“Fast delivery-arrived a day before it was due. Great service, would definitely use again.”

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Posted 3 years ago

“Great service and fast delivery. The porcelain birds i ordered are beautiful and sit perfect on my TV stand.”

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Posted 3 years ago

“Was sent the wrong product, still waiting to hear from the boutique 2 days on”

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Posted 3 years ago

“Easy to view items by country, type and price from a great range of independent shops.”

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Posted 3 years ago

“Excellent service and customer support for my first purchase. My bike light arrived quickly, well packaged and with a lovely message from the shop. Stylish and unique Scandinavian design and bright colour, I'm really happy with my purchase. Highly recommended seller.”

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Posted 3 years ago

“Great item . Rapid delivery. Overall brilliant service”

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Posted 3 years ago

“I absolutely love the products you have on offer! But I find it really frustrating how it will say only 3 left (I ordered 1) had it refunded as it was out of stock, yet a week later it still says only 3 left! And it still does! It definitely made me not want to order anything that shows an amount remaining as it’s a waste of time A lot of items have this! I also kept checking back in and everything is low on stock :( I would have spent a lot more money but I found myself going elsewhere as it got quite frustrating. This is something you can definitely improve on/update systems faster.”

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Posted 3 years ago

“Absolutely love the hare rug that I bought. Perhaps a bit expensive but it does make me happy hopefully it will make my granddaughter as happy, when I give it to her. It arrived sooner than they predicted.”

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Posted 3 years ago

“Lovely product which was hard to find elsewhere. Delivered safely and promptly.”

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Posted 3 years ago

“Trouva... a happy discovery! Great to be able to support independent shops especially at this time and also to find unusyal goodies that don't often appear on your average internet search. Great customer service too!”

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Posted 3 years ago

“Bought as a gift for a recently bereaved friend. It brought her a smile.”

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Posted 3 years ago

Trouva is rated 4.6 based on 4,466 reviews