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Trouva Reviews

4.6 Rating 4,469 Reviews
91 %
of reviewers recommend Trouva
4.6
Based on 4,469 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Trouva Reviews
Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

Write Your review

Anonymous
Anonymous  // 01/01/2019
Parcel arrived promptly with no excess packaging. The enamel mugs look great and exactly as described . They will be perfect for our picnics.
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Posted 3 years ago
Incredible service. Came so quick and all packed beautifully.
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Posted 3 years ago
This seller is a pleasure to deal with and I will definitely buy from her again. My candle was very well wrapped and the fragrance is beautiful and long lasting. Highly recommended. Marilyn 😉
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Posted 3 years ago
Great service all around
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Posted 3 years ago
Excellent service
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Posted 3 years ago
A1 very good so easy From order to delivery.
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Posted 3 years ago
Love the idea of being able to support a 'small local business' even if it's not local to me!, as they make high streets more interesting than all the big names. Also great service; confusion over the courier delivery so called the shop directly and lady I spoke to was very helpful
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Posted 3 years ago
Fantastic products that are unique .. good price and quick easy service
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Posted 3 years ago
Have ordered for the first time from this company very pleased fast delivery M Solomon
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Posted 3 years ago
Great company. Good personal service. Prompt delivery.
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Posted 3 years ago
Excellent service and competitive price
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Posted 3 years ago
Great service and product. Fast delivery. Previously ordered this product with another company and they had a delay till September so it was great I could get it with Trouva.
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Posted 3 years ago
Kept me informed of my package delivery which was relatively quick. Dress as described.
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Posted 3 years ago
I have just discovered Trouva while looking for indoor plants. Packaged nicely and delivered fast. I would definitely return to Trouva.
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Posted 3 years ago
My item arrived promptly, with plenty of information beforehand concerning its delivery. The packaging was superb to ensure no damage during transit and the price was very competitive. Considering my experience, I would thoroughly recommend Trouva.
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Posted 3 years ago
Great website, lovely product, lightening fast delivery, thanks a lot.
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Posted 3 years ago
I purchased Fig leaves car scent. Quality of the product was as described and expected. Delivery wasn't great but that's UPS'es incompetence. Based on my experience I would recommend the company.
Trouva 5 star review on 20th July 2021
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Posted 3 years ago
I have only used one company and if they are representative of the rest then I can highly recommend.
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Posted 3 years ago
Great selection of items delivered safely within a few days. When I had to return an unsuitable item, the trouva customer services staff were very helpful and efficient
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Posted 3 years ago
Great product
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Posted 3 years ago
Trouva is rated 4.6 based on 4,469 reviews