Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,466 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

Write Your review

Tell us how Trouva made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both of the items I bought showed in stock. I paid for them only to receive an email 2 days later telling me they were not in fact in stock.”

Helpful Report

Posted 4 years ago

“I was very pleased with my purchase. It was larger than I thought and I was so pleased with the size. It was packed very well and arrived is perfect condition.”

Helpful Report

Posted 4 years ago

“Ordered item over a week now and still not received it .”

Helpful Report

Posted 4 years ago

“Easy buying process. Postage was expensive considering my item was two silicone lids. Arrived quickly.”

Helpful Report

Posted 4 years ago

“I can’t log on 😡😡😡”

Helpful Report

Posted 4 years ago

“Great selection of products, excellent quality of items and fast delivery”

Helpful Report

Posted 4 years ago

“Can’t write a review as I haven’t received the item yet”

Helpful Report

Posted 4 years ago

“Very efficient re delivery etc..”

Helpful Report

Posted 4 years ago

“Very pleased with my purchase. Brilliant service and prompt delivery. Would not hesitate to order again from Trouva.”

Helpful Report

Posted 4 years ago

“This is the first time I used Trouva. I was most impressed by the ease of the using the site, the fact that of sending me a reminder that an item in limited supply was being held in my basket and the speed od delivery.”

Helpful Report

Posted 4 years ago

“Well packaged, extremely, as it was glass was rather worried it would be broken, but excellent packaging. Exactly as described. Quick delivery. Would use Trouva again.”

Helpful Report

Posted 4 years ago

“Fantastic service and beautiful jumpsuit”

Helpful Report

Posted 4 years ago

“Very happy with my new vase would definitely order again”

Trouva 5 star review on 5th February 2021

Helpful Report

Posted 4 years ago

“Lovely item arrived in just a few days. So thrilled as I couldn’t find this ANYWHERE else online and was burned a few times ordering from sites that had accidentally oversold the product. Thank you 🌹”

Helpful Report

Posted 4 years ago

“Excellent service. Very convenient and inspirational browsing through the website. Thank you.”

Helpful Report

Posted 4 years ago

“Bought a sports bra on Trouva site it was a good price. The service was great delivery quick. Very smooth shopping”

Helpful Report

Posted 4 years ago

“Excellent service and super quick delivery. Would not hesitate to use again. Also bonus of supporting small businesses.”

Helpful Report

Posted 4 years ago

“Excellent, prompt service; good and helpful communication”

Helpful Report

Posted 4 years ago

“On sale £13.50. What a bargain”

Helpful Report

Posted 4 years ago

“Really good communication regarding my order and delivery, love the soap and will definitely be shopping with you again soon”

Helpful Report

Posted 4 years ago

Trouva is rated 4.6 based on 4,466 reviews