Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,466 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

Write Your review

Tell us how Trouva made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the service 1st class, it arrived very quickly . I am very pleased with the article. Thanks again. Susan Martin. PS. Will use you in future.”

Helpful Report

Posted 4 years ago

“Ordered and was delivered within 2 days. Paid express delivery as it was only a pound more. Great product and the packaging made it very personal. Thanks a lot.”

Helpful Report

Posted 4 years ago

“Great selection of products and quick to deliver! Will be shopping here again!”

Trouva 5 star review on 2nd February 2021

Helpful Report

Posted 4 years ago

“Great service with speedy delivery.”

Helpful Report

Posted 4 years ago

“Ordered 2 cans of Frenchi lazy range paint which was at good price and delivered quickly”

Helpful Report

Posted 4 years ago

“Its great fun browsing through the vsst array of goods available on Trouva. There are expensive items as well as less expensive items to buy that you might not be anle to gind anywhere else.”

Helpful Report

Posted 4 years ago

“Beautiful product. Very fast and efficient service.”

Helpful Report

Posted 4 years ago

“I had a lovely shopping experience, the shipping experience was a nightmare. After having paid £4.99 PER PRODUCT for shipping in the same order (I bought 2 products), the delivery company (UPS) has claimed that they couldn't find anyone at home (we have a concierge operating from 7am to 11pm) and therefore my boyfriend had to go to an off licence to pick up his birthday present. Not acceptable for £4.99 - Happy to support small businesses but at least with Amazon efficient delivery is a guarantee.”

Helpful Report

Posted 4 years ago

“Product arrived undamaged, much quicker than they specified too. Really happy with everything. We would definitely use them again.”

Helpful Report

Posted 4 years ago

“Everything was great but I’d ordered boots and when they arrived I thought they were a little uncomfortable. It then cost me £9 60 to post them back. That’s way too much just to try something on. It’s a shame cos I’d like to use independent businesses but can’t afford the returns .”

Helpful Report

Posted 4 years ago

“Communication was very good and it arrived promptly.”

Helpful Report

Posted 4 years ago

“So glad I found Trouva as they sell all sorts of items from clothes, shoes through to things for the home all from unique boutiques which I love. With great customer service too. ❤️”

Helpful Report

Posted 4 years ago

“Great products at a good price that arrived swiftly, couldn't ask for anything more.”

Helpful Report

Posted 4 years ago

“So impressed with Trouva Super fast delivery, packaged so well. Such beautiful and unique items items at affordable prices. Have recommended to friends and family , will definitely be using again.”

Helpful Report

Posted 4 years ago

“Bought some beautifully soft and warm alpaca socks. Quick delivery.”

Helpful Report

Posted 4 years ago

“Blanket arrived on time and everything was good.”

Helpful Report

Posted 4 years ago

“Sadly my experience has been negative, mainly due to the boutique sending me imperfect goods, without making them known before I placed my order. The Rains coat was not in original packaging, just a paper bag. The Rains coat is covered in various marks! The”

Helpful Report

Posted 4 years ago

“Lovely butter dish, fab service, very happy with my purchase”

Helpful Report

Posted 4 years ago

“First purchase from Sass and Edge boutique. Flawless service and speedy delivery.”

Helpful Report

Posted 4 years ago

“I bought a lovely gin glass. It was a great price. I love it! It was well packaged. Didn’t wait long for it to be delivered. Thank you.”

Helpful Report

Posted 4 years ago

Trouva is rated 4.6 based on 4,466 reviews