Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,465 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with Garland. Great quality and speedy delivery.”

Helpful Report

Posted 3 years ago

“I ordered two items. One was fine and the other was the wrong thing. I think they had simply run out of what I requested and sent something similar. The person I liaised with at Trouva was very helpful, but ultimately, the experience was disappointing. I heard nothing from the company the items came from.”

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Posted 3 years ago

“Found the rucksack I was looking for at a good price and delivery was so quick! Really good retail experience”

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Posted 3 years ago

“Really good service the two beautiful pieces we purchased were received promptly and very well packaged and protected. I loved the orange tissue paper they were wrapped in, and felt really bad I had to unwrap them and spoil the effect but I needed to examine them. One of the pieces I ordered I had miscalculated the size so had to return it for a smaller piece and this was very easy to do. Would really recommend”

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Posted 3 years ago

“I saw these boots in a local boutique but they didn’t have the right size. I ordered on Trouva and they arrived really quickly and are lovely!”

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Posted 3 years ago

“Great product and delivery was faultless. Would certainly use website again.”

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Posted 3 years ago

“First time ordering! Sale went through fine to then receive e mail advising out of stock and then had to wait 5 days for refund!! Not happy and will not be using again”

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Posted 3 years ago

“Ordering was easy and delivery very quick”

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Posted 3 years ago

“Bought some lovely Christmas decorations, arrived within a couple of days, very happy with them.”

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Posted 3 years ago

“Very quick to deliver & packaged well”

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Posted 3 years ago

“Lovely piece of jewellery that I feel proud to be giving as a gift.”

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Posted 3 years ago

“Very prompt response and excellent Communication a pleaser doing business with these guys defiantly shall Recommend”

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Posted 3 years ago

“Loved my tea lights. Very prompt efficient service.”

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Posted 3 years ago

“Wrong item sent”

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Posted 3 years ago

“First time shopping with Trouva, was very impressed, original ordered item out of stock but they quickly sourced a replacement.”

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Posted 3 years ago

“Swift delivery...Great price. Recommend”

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Posted 3 years ago

“Great service. Easy buying and accurate fast delivery. Well done Trouva.”

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Posted 3 years ago

“Great service and quick delivery - thank you”

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Posted 3 years ago

“Lovely unlike item very quick delivery and packaged really well. Many thanks highly recommend”

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Posted 3 years ago

“Thankyou very happy.”

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Posted 3 years ago

Trouva is rated 4.6 based on 4,465 reviews